The processing went smooth and staff…
The processing went smooth and staff very helpful
By Meynard P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
689 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Real Genius (realgenius.com) has 689 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 589 reviews with 5 stars · Clear filters
The processing went smooth and staff very helpful
By Meynard P.
We had the best refinance experience with ConsumerDirect Mortgage. They are very friendly and answered our questions immediately.
By Jay Y.
You all did a great job!
By Kevin L.
Very friendly and quick to respond to your email!
By Carrie F.
Great processing! Fast and courteous.
By Jerry B.
Very communicative, timely and easy
By June J.
Great communication and service through the whole process.
By Mm
I had a smooth clean transaction!!!! With a great rate!!!!
By Lamar W.