Rod is the best
Rod is the best! Responsive, knowledgeable, thorough, & detail oriented. Highly recommend him!
By Yutonah
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
689 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Real Genius (realgenius.com) has 689 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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Rod is the best! Responsive, knowledgeable, thorough, & detail oriented. Highly recommend him!
By Yutonah
Speedy and thorough and simple. Very good experience!
By Jerome T.
great experience.
By Chip
The customer service and quotes were clear and helpful. They provided key information for me to make informed decisions. The rep returned calls promptly when unavailable to answer on first call. The processing was smooth. I highly recommend FirstBank as a mortgage provider.
By DWilliams
We had a great experience. You gave us the best rate and we were able to close quickly even through the holidays.
By Robert M.
Completed the mortgage from a Costco referral. Made it easy. Great rate and good service.
By Robert B.
Clint Crebbin and team made the refinance journey so easy on every step. Many thanks!!
By Sangamesh G.
I have used Consumer Direct several times to refinance and it is always such an easy experience. I truly appreciate their professionalism, communications and ability to make me feel at ease during the stress of refinancing. Also, they have given me the best rate every time with minimal costs. I have truly appreciated working with them.
By A S.