Readers.com™Reviews of readers.com

Purchased these glasses → The Beau → on 5-19-2024. On July 18, 2024 they fell apart. The bridge, nose pads and pad arms just disassembled and fell to the ground with one section of the glasses dangling from my ear. DO NOT, REPEAT, DO NOT BUY these GLASSES!!! Currently NO RESPONSE from Readers.com.

The product I ordered (The Redbluff) are the worst glasses I've ever purchased. Plastic hinges and out of focus lenses with terrible peripheral distortion. I've bought better glasses at a dollar store. The second pair (The Damon) are reasonably useful with good lense focus, but also have plastic hinges. Longevity is questionable. Both were purchased at a reduced price, but I have some M readers from Wallymart that are similar in price and are much better quality with metal spring hinges. The website is also substandard. I also got stuck in a weird loop when trying to chat. The review I tried to leave just isn't accepted at all. This is a poor vendor. Don't bother with them.

I went to the contact page to send an email and ask a question. Unfortunately, I got stuck in some kind of repeat message loop. They weren't available after 5:00 Eastern Monday through Friday and close completely on Saturday and Sunday. Of course the weekends were really the only days that I had available. I finally had time off on a Monday and I have to place the email to contact somebody and I keep getting the same message looped over and over and over nobody's available and blah blah blah so I am not even able to look at the website. I've tried closing it out. I've come at it from different places and still it will change and flash this message. I am caught in their contact us email horror nightmare

I had the same experience as other reviewers. I ordered two pairs of glasses back in December and I never received them, it’s almost February. I contacted them to find out updated information. They sent me an email in response to say there were some unspecified issues. They then asked me if I still wanted them. I said yes please send them. A new email arrived that said that one of the pairs I ordered wasn’t available and they are sending the other. The second pair, were a cheap and a bit lame pair on sale. I ordered because they cost what shipping would have. So they are sending the ones I couldn’t care less about.

I ordered glasses around December 26th. I received no confirmation of order or anything else. You received your money. I finally got in contact with customer service and was told the glasses were no longer in stock. I get 2-4 emails daily from you and you couldn't email and give me a chance to order something else or refund my money, Is this how you operate your company? I have ordered before and had no problems. I finally spoke with someone and money will be refunded. You should have offered me a chance to order something else at a discount or something. I see you don't value your customers.

Got a reader glasses from readers.com a week ago for which I paid close to $40; didn’t last long ; broke down today. Do not by any product from this company

I have been buying glasses from this company for years, and have never had any problems. Until my last order. I ordered a gold frame and received silver. I don't wear silver, so sent an email asking how to have them replaced. No answer. Three emails later.. still no answer!! Needless to say they have lost a customer, and I've stopped referring others.

Hinge broke within 3 months. However, I didn't call them until 2 weeks later. Would not send another pair. Better to buy at Walmart or TJ Maxx where they always will take an item back.