Compendium Auction HouseReviews of rbfinearts.net

Response from Compendium Auction House· Jan 29, 2024

You actually paid 220.00 for a very big and heavy rug that measures 45 5/8" x 81" ( 4 feet by 7 feet). At no time were you scammed as the measurements and with photos and description were in the listing of the online auction catalog. We also advised in the listing description to please ask for a shipping quote. We do not have any records of any such questions from you, actually not any questions regarding anything from you. The fees you are bothered by were credit card fees which you pay each and every time you use your credit card. Lesson here is an informed buyer is an intelligent buyer.

Response from Compendium Auction House· Jan 29, 2024

Hello, You never received the item because you refused any form of payment with the shipping offices. Your inability to pay the same type of invoice you used to pay for the item is not an excuse. The shipping manager did explain that they emailed you several times with options for payment but you refused all forms such as Paypal, Zelle, credit card form, etc. They cannot ship something to you unless you pay them to do so. Best of luck.

Response from Compendium Auction House· Apr 25, 2024

We appreciate the feedback but do recall you wished to skirt our policies regarding payment. These policies were put in place to avoid fraud for the customer and our offices. We do show we made an exception of you after your issue was not resolved properly with your account on the bidding platform you used.