Ordered 10 days ago and still hasn’t…
Ordered 10 days ago and still hasn’t shipped.
By Ryan
Response from RAIVEN USA· Jan 8, 2025
We have sent you an email with an update
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
370 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Here at RAIVEN we have one goal. To create the most stylish & practical crossbody bags for you to show off your personality with. Our bags are developed with you in mind, spacious, easy to hold all your accessories, and designed to show off your interests
RAIVEN USA (raivenusa.com) has 370 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 42 reviews with 1 star · Clear filters
Ordered 10 days ago and still hasn’t shipped.
By Ryan
Response from RAIVEN USA· Jan 8, 2025
We have sent you an email with an update
“I ordered from this company because they advertised fast shipping, but five days later, my product still hasn’t even been shipped. No updates, no communication, and customer service hasn’t been helpful. If you’re in a hurry, don’t bother ordering from here. Very disappointed!”
By Tommy G.
Response from RAIVEN USA· Jan 8, 2025
We have sent you an email with an update
Still haven’t received anything. Tracking says package hasn’t left origin facility.
By Luis B.
Response from RAIVEN USA· Jan 8, 2025
We have sent you an email with an update
I ordered back in October knowing it was a pre order but this is ridiculous I have reached out a number of times trying to find out about any shipping information. Waited a month reached out again still no shipping information now December and still have not gotten it. Or and other info. Was to be a Christmas present. Will never order from them again! And I was trying to get a refund I get no response. What to do.
By Sandra
Response from RAIVEN USA· Jan 8, 2025
We have sent you an email with an update. We apologize for the delay
Super frustrated, my bag came with a hole in it and every email or return claim I get is a automated email and they can’t find the order number in the system, I just want a new bag but they don’t have good service or manufacturer quality checks! I’m super disappointed!
By Kylie M.
Response from RAIVEN USA· Jan 8, 2025
We are sorry about that . We have issued a refund
Ordered in October, had to reach out in November to be told they didn't have any and maybe would in Dec, now I can't get a reply or email when asking for an update
By Taylor P.
Haven’t received my order yet.
By kimberley C.
Poorly made. After having it for only a month is it breaking where the strap is connected. I emailed them and they said there is nothing they can do b.c it has been just over a month. The cards hardly fit in the card holder as well.
By Amber L.