Rainbow RestorationReviews of rainbowintl.com

Water leaks. Broken tile. Bad flooring that needs to be all redone. Made to move back into an incomplete project that’s still not done. The crook put a mechanics lien on my home because he hasn’t been paid for an incomplete project. His illegals that put the roof on thought it would be good idea to shovel shingles onto the boat in the middle of winter and then jump on top of it and broom them off, destroyed tarp. Closet doors. Electrical problems. I don’t have enough time for the rest. DO NOT HIRE THIS GUY. He’s a crook.

Tech guys fine. Organisation is truly awful. Txts ignored. Water left dripping for 8 days. Customer care is the worst I have ever known.

If I could leave a no star I would. These guys are a joke and worse customer service ever. We've been trying to work with them for the past 2 months and they seem to just jerk us around. Our insurance company isn't happy either with their lack of effort and business practice. Don't use them!!

RAINBOW INTERNATIONAL..SUCKS. They were unprofessional, rude this company is one that the insurance company sent to my house, if I had picked my own company it wouldn't have been this company. My floors are still wet the padding under the carpet is soaked with water. RAINBOW INTERNATIONAL SMITH STATION AL.THESE GUYS SUCK THEY DON'T CARE ABOUT YOUR PROPERTY

NEVER AGAIN, THEY ARE NOT PERMITTED ON OR NEAR MY PROPERTY...THEY DESTROYED MY ROOM, STOLE MY ANTIQUE BASEBOARD, AND RUINED MY ROOM AS I KNEW IT, DO NOT LET THEM INTO YOUR HOME!!!

I was introduced to this company following a flooding at my 16 century farmhouse and never in my life, have a dealt with a company, whose communication skills have been less than truthful, and whose promises have not been fulfilled. They assured me that my treasured 120 year old rug would be cleaned and well cared for when they removed it, after leaving us with no carpets or flooring and bare floorboards for 10 weeks. now after promising for its return on 5 separate occasions, it has suddenly been lost and I am told, it will not be returned. it has been handed down through 4 generations and it is the only thing I possessed of my mother who died at 36 , and now it is lost. This is awful and I get nothing, no apology nothing at all . Please do not trust this company with valued possessions.

With regards the Norwich Branch. Rarely have I had to deal with such an incompetent company all round. The insurance company got them to call me with regards to a sewage leak that needed clearance. It took them a long time to get round to ringing and the staff member was unhelpful with regards to the timings of when they could come. The guys arrived a few days after (so I had cleaned most of it before they arrived). They were made aware that someone was coming to sanitise after. (her attitude made me realise they weren't a company I would want to deal with myself). But they only managed to lift half of the lino as they didn't have the right equipment with them to lift it. (Although the little chunks they left were easily lifted by the foot of the guy who came to sanitise.) One week later they have just completed the task but not left in any condition to have the new flooring put down at all. Even our insurance company are appalled by the service from the Norwich branch they had only used other branches before

It took over a year to fix my townhouse after a flood. The quality was so poor they had to redo things multiple times & some things never got done right. They took so long I had to do a lot of the work myself. Then it took them 336 days to get the insurance company the closing invoice so I could get the money they owed me & be done with them.