Rain BirdReviews of rainbird.com

Ich habe vor ca. drei Jahren einen Regensensor zusammen mit einer automatischen Bewässerungsanlage erworben. Im Regensensor befinden sich Ringe aus Kork o.ä., die ausgewechselt werden müssten. Anfrage an Rainbird, wo ich die bekomme, Antwort: Gar nicht. Neuen Sensor kaufen für 35 EUR. Wenn man alle drei Jahre einen neuen Sensor kaufen und an die Anlage anlernen muss, macht das Dingen überhaupt keinen Sinn. Nachhaltigkeit = 0!

Do not but anything from rain bird. They sell many products under different names. They sell OtO lawn sprinklers and they are garbage. Mine last about a year before it started leaking now the stupid things wont even turn on. They are absolutely junk. They never did do what was promised in the first place. Crap company selling crap products.

Ik heb de ESP-RZXe 8 buiten unit met de wifi module. Wat een drama. Ieder jaar valt hij een paar maal uit de wifi en dan krijg je hem er niet meer in. Gewoon NIET. Alles kun je proberen maar die shit werkt niet. Feitelijk moet je alles resetten en alle sectoren weer opnieuw programmeren en dan hopen dat hij het weer even volhoudt. Drama merk en artikel.

I called customer service because I needed help understanding how the rain delay worked. He basically told me that it didn’t make any difference how many days delay you specified, it wasn’t going to water again until the next scheduled day, which makes no sense. When I told him that, he argued with me and huffed and puffed and sighed and made it clear that he thought I was an idiot. He was rude and uninformed. I decided to try to figure it out myself because I wasn’t expecting anyone else would be better. This guy was stupid and rude.

CLASS ACTION NEEDED !!! Absolutely disgusted with the Rain Bird Wi-Fi controller. This thing is one of the most frustrating, unreliable products I’ve ever wasted money on. Constant connection dropouts, app failures, random watering schedules, and endless “offline” errors make it completely unfit for purpose. A smart irrigation controller is supposed to make life easier — instead this garbage creates more work than the old manual timers from 20 years ago. The app is clunky, unreliable, and clearly not properly tested. One day the controller works, the next day it disappears from Wi-Fi for no reason. Reconnecting it is a nightmare, firmware updates fail, and support just runs you through the same useless troubleshooting steps over and over again. For a premium-priced product, the performance is embarrassing. What makes it worse is the number of people online reporting the exact same issues. This is clearly not an isolated problem — it looks like a widespread product failure that the company keeps selling anyway. People buy these systems to protect lawns, gardens, and landscaping, yet this controller can randomly fail and leave watering schedules completely unreliable. At this point I genuinely believe there should be a class action investigation into whether this product is fit for sale at all. Consumers are paying good money for a “smart” controller that behaves like a beta test prototype. The amount of wasted time, dead plants, water misuse, and constant troubleshooting is unacceptable. Do yourself a favour and avoid this product completely. Save your money, save your sanity, and buy literally anything else.

If you are the end customer, and need help from Rainbird CS, forget about it; When I contacted them about missing part (usually preinstalled) they refused to supply the missing parts... Their response was just return the items, Buy new ones and hope they are not missing parts. I had bought 12, and 4 had missing parts.

Trying to install a new system in France with the seller. Impossible to connect the App to the controller. Rang the European contact number in France for assistance. Pressed the option as a private individual..told me to contact my retailler and put the phone down on me. Then tried with the retailler standing next to me the voice mail told him to go on the web and put the phone down on him as well…..totally useless…..

BS system that never works other then in manual. Error error error is all I get from the app.