rain.comReviews of rain.com

Response from rain.com· Mar 11, 2021

Hello Najrulla, Thank you for your feedback and we are sorry to hear that. We assure you that Rain is licensed and regulated by the Central Bank of Bahrain and we follow the regulatory requirements. You can view and verify Rain's regulatory license here: https://support.rain.bh/en/articles/3332099-rain-s-regulatory-license Please email us at [email protected] with a detailed description of your issue and our support team will be happy to assist you.

Response from rain.com· Mar 8, 2021

Hello Peter, Thank you for your feedback and we apologize for the inconvenience. We assure you that our banking team is working on your request and you will receive an update via email soon. Please note that the deposit duration depends on the sending bank and intermediary banks if involved. At Rain we credit the funds as soon as they arrive to your Rain account. We appreciate your cooperation and we apologize again for any inconvenience.

Response from rain.com· Feb 23, 2021

Hello Asif, Thank you for your feedback and we are sorry to hear that. Rain is licensed and regulated by the Central Bank of Bahrain (CBB) and we follow all the regulatory requirements. You can verify our license using the link below: https://support.rain.bh/en/articles/3332099-rain-s-regulatory-license Our team is constantly working on improving our services to better serve our customers as we are working on developing an advanced trading platform that will have many new features including lower fees. Please note that we are facing delays due to the high number of requests. Rest assured our team is working around the clock to attend to your requests as soon as possible. If you have any questions and require assistance please contact us at [email protected] and our team will be happy to assist you.

Response from rain.com· Feb 21, 2021

Hello Zafar, Thank you for your feedback and we apologize for the inconvenience. Please note that we are experiencing some delays due to the high number of request and we assure you our team is working around the clock to attend to your requests. Kindly provide us with your ticket number and we will have our team look into it right away. We appreciate your cooperation.

Response from rain.com· Feb 18, 2021

Hello Yasser, Thank you for your feedback and expressing your concerns. Rain is licensed and regulated by the Central Bank of Bahrain (CBB) and we follow all the regulatory requirements. Rest assured that your deposit case has been reviewed by the banking team and our team will keep you updated via email. Please note that the deposit duration may vary based on the bank's policy and intermediary banks if involved. Rain credits you the amount as soon as it arrives. Please note that we are experiencing some delays due to the high number of requests and we assure you that the team is working hard to attend to your requests. Moreover, the team is working on developing an advanced trading platform which will have many new features including lower fees. We sincerely apologize for any inconvenience caused and please let us know if you have any questions or feedback and we will be happy to assist you.

Response from rain.com· Feb 17, 2021

Hello Saleem, Thank you for your feedback and we are sorry to hear that. Rain is licensed and regulated by the Central Bank of Bahrain (CBB) and we follow all the regulatory requirements. You can verify our license using the link below: https://support.rain.bh/en/articles/3332099-rain-s-regulatory-license We assure you that our team is constantly working on improving our services to better serve our customers. If you have any questions and require assistance please contact us at [email protected] and our team will be happy to assist you.

Response from rain.com· Feb 17, 2021

Hello, Thank you for your feedback and we apologize for the inconvenience. We assure you our team is working around the clock to attend to your requests. Kindly provide us with your ticket number and we will have our team look into it right away. We appreciate your cooperation.

Response from rain.com· Feb 16, 2021

Hello Khalid, Thank you for contacting Rain and we apologize for the inconvenience. We assure you that Rain is licensed and regulated by the Central Bank of Bahrain (CBB). The delay is due to the high volume of requests which can result in extending the processing time. Rest assured that the team is looking into your request and you should receive an update soon. Kindly provide us with the ticket number and we will have our support team look into it right away.