Rad Web HostingReviews of radwebhosting.com

Response from Rad Web Hosting· Feb 8, 2024

This user had previously had his account closed due to several disputed payments/chargebacks. Pleasantly surprised he gave us 2 stars, as 1 is the standard rating when we shut down criminal accounts. Scott Claeys CEO Rad Web Hosting

Response from Rad Web Hosting· Nov 19, 2023

This user registered a domain name and purchased 1 month of hosting and within 24 hours we'd received multiple Abuse complaints for phishing sites. We have a zero-tolerance policy on phishing and this user's information has been shared with FraudRecord.

Response from Rad Web Hosting· Nov 27, 2023

We are sorry to hear this. Please contact support for further review!

Response from Rad Web Hosting· Jun 28, 2023

Hi Dan, It's never our intention to irritate or annoy any recipients with unwanted or irrelevant messages. I can assure you we don't buy email lists and "Unsubscribe" and "Manage Preferences" options are linked in the footers of all marketing communications. That said, if you feel you have been contacted by us in error, we would like to address this to ensure no future contact is attempted. If you reach out to us at https://radwebhosting.com/support we can assist you with this. If you prefer a self-service approach, click the "Unsubscribe" link in the footer of the email to automatically be removed. Best regards, Customer Satisfaction Team

Response from Rad Web Hosting· May 23, 2022

Greetings Michael, we would like to assist with any issues you are experiencing in relation to your purchased services! Would you kindly open a Support Ticket with us at https://radwebhosting.com/client_area/submitticket.php and let us know the details of your issue so that our staff may assist you in resolving this issue for you? Please make sure to include the specific website(s) or server(s) affected so that we can get started right away. Thanks, Scott, Operations Manager Rad Web Hosting Customer Service

Response from Rad Web Hosting· Nov 24, 2020

Hello, please check the ticket opened in your account regarding this issue. We have provided the updates.

Response from Rad Web Hosting· Aug 30, 2020

We’re sorry to hear that your experience fell short of your expectations. Our goal is to give every client a tremendous experience using our platforms. Please contact our Customer Satisfaction Team with your account info as well as specifics regarding your experience (including any suggestions for how we could improve). If there’s any resolution available it will be offered. Sincerely, Rad Web Hosting Support

Response from Rad Web Hosting· Nov 24, 2020

Hello, please check the ticket opened in your account regarding this issue. We have provided the updates.