Overall experience was very good
Overall experience was very good, would recommend ordering from this company anytime
By Jared G.
Response from RackUp+Go· Nov 10, 2021
Thank you for your business, Jared!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
474 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe in the power of adventure. Our team takes great pride in offering customers the freedom to RackUp+Go! Headquartered in Eastern North Dakota, the corporate team at RackUp+Go has become highly proficient at carrying gear from home to other parts of North America. We love East NoDak, but it goes without saying, there are only so many adventures you can take through a wheat field! Our expertise in transporting gear is simply unmatched.
RackUp+Go (rackupgo.com) has 474 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 431 reviews with 5 stars · Clear filters
Overall experience was very good, would recommend ordering from this company anytime
By Jared G.
Response from RackUp+Go· Nov 10, 2021
Thank you for your business, Jared!
Quick delivery and excellent product
By Doug
Response from RackUp+Go· Nov 10, 2021
Thank you for your business, Doug!
Great price and super fast shipping!
By Fletcher
Response from RackUp+Go· Nov 3, 2021
Thank you for your business, Fletcher!
Very helpful, got exactly what I was looking for. Very easy to install on my truck.
By Rob
Response from RackUp+Go· Oct 25, 2021
Thank you for your business, Rob!
Got what I wanted quick shipping.
By Nick
Response from RackUp+Go· Oct 20, 2021
Thank you for your business, Nick!
I found a good price on a Dometic Fridge/Freezer combo unit at Rack Up & Go so I ordered one. The process was and delivery was smooth and fast. Only complaint was the fridge arrived damaged so I sent photos and Zac helped me with the the return tracking and ordered me a replacement. That process was smooth and fast also, in fact the replacement arrived the next day! But… the replacement was damaged too so I asked about the possibility of me picking up the 3rd fridge and Zac came through again and cleared the way to get it authorized. Fridge #3 was perfect! No damage at all, I noticed something different about fridge #3 as the box/crate was wrapped in plastic that the prior 2 fridge’s did not have. This makes me think the prior 2 units may have been “damaged returns” the warehouse was trying to unload… (the warehouse is not owned by Rack Up & Go.) Zac was Great and went above and beyond normal customer service and saved the day for me amid some frustration. I would recommend Rack Up & Go but suggest you inspect your package carefully!
By Joel A.
Response from RackUp+Go· Oct 14, 2021
Thank you for your business, Joel! And thank you for the kinds words regarding our service. As far as the plastic wrap goes, the warehouse removes that before shipping. If shipping labels were adhered to the plastic wrap, once the plastic wrap gets removed in transit (this would always happen), the label would go with it and the package would be lost. The plastic wrap remains on the package for pick-up orders because a shipping label is, of course, not necessary. I can see in our system that the first 2 units along with the 3rd all came in on a new shipment from the manufacturer. They were not damaged returns. Carriers are short staffed and working through unprecedented package volume, so unfortunately damage in transit has been more common lately. Thank you again for your feedback and your business. You are a very valued customer, and anything we can be helpful with moving forward, please don't hesitate to reach out!
Great price and received quickly
By HJP
Response from RackUp+Go· Oct 8, 2021
Thank you for your business!
Excellent service, pricing, product availability and shipping.
By Parrothead
Response from RackUp+Go· Oct 6, 2021
Thank you for your business!