RackGeniusReviews of rackgenius.com

Response from RackGenius· May 27, 2024

Hello Jason, Thank you for taking the time to review us. We are happy to serve you with any hosting needs! We appreciate the input on the TOS, AUP, and Privacy Policy, too! Please do not hesitate to contact us if you have any questions. :) Warm regards, Ethan Boucon Founder & Co-Owner Snakecraft Hosting Team

Response from RackGenius· May 25, 2024

Hello Saud, Thank you for taking the time to review us. We are happy to serve you out of Michigan with <3! Please do not hesitate to contact us if you have any questions. :) Warm regards, Ethan Boucon Founder & Co-Owner Snakecraft Hosting Team

Response from RackGenius· Apr 29, 2024

Hello Richard, Thank you for your review! We're thrilled to hear about your positive experience with our quick provisioning, server performance, and responsive support. It’s our goal to keep everything running smoothly and efficiently. If you need any further assistance, don't hesitate to reach out. We're here to help! Thanks for choosing us, and we look forward to continuing to serve you. Warm regards, Ethan Boucon Founder & Co-Owner Snakecraft Hosting Team

Response from RackGenius· Apr 27, 2024

Hello Reko, Thank you so much for your glowing review! It’s fantastic to hear that you had a smooth experience with setting up your server and that our customer service team could contribute positively to your decision. We strive to maintain high standards not only in our server performance but also in our customer support, and it's rewarding to know that these efforts are resonating with you. We appreciate you choosing us for your hosting needs and are delighted that you're enjoying the experience. Your feedback helps us keep improving and providing the best service possible. If there’s anything more we can do to enhance your hosting experience, please don’t hesitate to let us know. Thanks again for your kind words, and we look forward to continuing to serve you with minimal lag and downtime! Warm regards, Ethan Boucon Founder & Co-Owner Snakecraft Hosting Team

Response from RackGenius· Mar 12, 2024

Hello Nikolay, Thank you for the five-star review! Do not hesitate to reach out if you need any support. :) Warm regards, Ethan Boucon Founder & Co-Owner Snakecraft Hosting Team

Response from RackGenius· Feb 26, 2024

Hello Isaac, Thanks a lot for your amazing review! We're so happy to hear that Snakecraft Hosting has hit the mark for you, especially after your past hosting troubles. Your kind words mean a lot to us, and we're happy to be the reliable hosting provider you were looking for. If you need anything or have more feedback, just shoot us a message! Thanks for choosing us and for the awesome feedback. We're here to keep making things better for you. Warm regards, Ethan Boucon Founder & Co-Owner Snakecraft Hosting Team

Response from RackGenius· Feb 25, 2024

Hello Justin, Thank you for your fantastic review! It's awesome to hear you had a positive experience, despite the little hiccup. Your understanding and humor made it all the more memorable! I'm glad I could help get you set up and connected to our Discord for further support. It's our mission to provide not just solutions but also a community where you can find additional help. Your satisfaction is what drives us, and your feedback is invaluable. Should you need any more assistance or have suggestions, please feel free to reach out. Thanks for choosing our service, and I'm looking forward to assisting you again. Warm regards, Ethan Boucon Founder & Co-Owner Snakecraft Hosting Team

Response from RackGenius· Dec 26, 2023

Hello Avery, Thank you so much for your fantastic 5-star review! We're thrilled to hear that our support team and pricing have met your expectations, especially in relation to the speed and performance of our services. It's great to know that we are your go-to choice for BeamNG server hosting. We're also delighted that you find our platform user-friendly and conducive to easily adding mods. We strive to make our services as accessible and straightforward as possible, and it's rewarding to hear that this is making a positive impact on your experience. Your feedback is greatly appreciated, and it motivates us to continue providing the high level of service you've come to expect from Snakecraft Hosting. Should you need any assistance or have any suggestions, please don't hesitate to reach out. Thanks again for choosing us, and we look forward to serving you in the future. Best regards, Evan McManus Co-Owner Snakecraft Hosting Team