Seamless Experience
Made the process seamless and easy from start to finish. Couldn’t be more happy with how the ring turned out.
By Noah
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
318 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Raad Jewelers, the foremost online jewelry retailer specializing in custom hand-made diamond engagement rings. Our pride lies in delivering an unmatched and transparent shopping experience, where customers can easily schedule video or phone-call appointments with the owners of our site. Moreover, purchasing lab diamonds from Raad Jewelers offers an exclusive industry opportunity to trade them in for a larger and higher-quality stone, ensuring an exceptional journey with us.
Raad Jewelers (raadjewelers.com) has 318 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 314 reviews with 5 stars · Clear filters
Made the process seamless and easy from start to finish. Couldn’t be more happy with how the ring turned out.
By Noah
Raad Jewelers made my dream ring come true without the big price tag other jewelers were asking. From the first email all the way to the last they were helpful, considerate and patient with all my questions. A coworker of mine suggested Raad Jewelers as she got a custom ring from them as well and I was beyond pleased with my experience!
By Isabelle L.
BEST EXPERIENCE. I had an issue where the ring did not fit right due to my previous ring size changing and they fixed it right away. Very simple process to send it back, which is very appreciated.
By Paloma
The necklaces came out great the diamonds shined like nothing else. The box and display is top notch
By Jeremy S.
Peter provided updates, renders, and even videos through the process and shipping was extremely fast! The ring looks perfect and I can’t wait to propose with it
By Henry
The process to purchase was easy. The quality is more than expected and communication throughout the process was timely.
By Colleen A.
I just wanted to tell you how happy I am with my engagement ring. I had a vision in mind of exactly what I wanted and you definitely replicated it. The marquise is gorgeous and the setting really compliments it well. It looks and feels perfect on my finger. Truly there isn't anything I would change about it. I would also like to say how much Wilson and I appreciated how easy the whole process was and how we did not feel pressured or pushed into anything we didn't want. We had definitely experienced that at other stores. The communication throughout the process was great. Again, thank you so much for bringing my dream ring into reality. I will definitely be recommending Raad Jewelers to anyone who is looking for custom pieces.
By Stephanie Terry & Wilson M.
Excellent service in every way! Peter met with me over Zoom multiple times to refine my custom engagement ring project and the final result is everything I could desire!! Incredible.
By Kevin