Great customer service!
The product was needed the same week ordered, and customer service helped me get it on time. The product has a lightweight feel, easy to put up and take down. I would recommend to anyone.
By Jacquelyn G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
645 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For years, Quictent has walk into thousands of families along with happiness.
Quictent US (quictents.com) has 645 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 75 reviews with 4 stars · Clear filters
The product was needed the same week ordered, and customer service helped me get it on time. The product has a lightweight feel, easy to put up and take down. I would recommend to anyone.
By Jacquelyn G.
Nice construction, set up easy
By Jerry
Bought the 48x48 tent, seems pretty good. All steel connectors! Haven't put my light in yet, but I am very impressed. Looks like the zippers could have some better light proofing, but time will tell... Excellent value though!
By Matt
If the frame was a little stronger I would give a 5 star. I had some questions and they responded very quickly. Canopy was packaged well, easy setup. I would recommend this product to family and friends
By susan
Customer service is very good and works hard to correct any problems you might have.
By John
Dean Teng of your customer service did a great job of helping me with my tent. A storm toppled my tent bending several framework supports. Dean helped me determine the replacement parts I needed, quickly gave me an estimate and sent the parts within days. Thanks to his help I was able to make the repairs and use my tent at the last tailgate party.
By Rick B.
We found out the hard way it is essential to plenty of screw-in earth anchors for the frame and to place heavy rocks all along the lower skirts of the fabric to prevent a high wind from blowing the greenhouse away. It would be helpful if Quictent would market optional earth anchors. We got good ones from King Canopy at a very reasonable price. (Tent stakes didn't work for us, as the wind ripped them out.)
By stephen
Response from Quictent US· Aug 31, 2015
Thanks for the advise. We'll think about that.
Easy to mounting, good fabrication, good apparence, good shipping.
By OBrien S.