Scammers... Dont buy from these people
If i can leave 0 star i would. Dont buy from here they are scammers. I sent my payment but they never sent the bag and bracelet i bought. I emailed them twice now and no response.
By Bag L.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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7 reviews
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Pursevalley (pursevalley.com) has 7 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
7 approved reviews, newest moderated first
If i can leave 0 star i would. Dont buy from here they are scammers. I sent my payment but they never sent the bag and bracelet i bought. I emailed them twice now and no response.
By Bag L.
Good experience No problem
By Eric B.
I had an excellent experience with PV. Their customer service was excellent! I love my purchase and def will be shopping here again!
By Brie L.
Quality purses, great customer service, definitely recommend ordering from them.
By Angelina
Love purse valley, quality is amazing and costumer service is the best. Today was my fith delivery from them since I found it. It is 100% recommended !!!!!
By Katty P.
Surprisingly comfortable. It looks and feels like the real thing and is the perfrect size.I bought a Louis Vuitton Capucines
By Rebbe
I ordered 4 purses from pursevalley.com. First, delivery was late. Secondly, the quality is inferior. Third, they didn't have one of the purses I ordered so they cancelled without informing me. Fourth, I tried to call, email, and use live chat to get authorization to return the purses (they only allow 10 days for returns AND the package has to be mailed to China!) and they will not return my calls or emails. To make it all worse, I ordered 4 purses so I would get a 30% discount but because they cancelled part of my order and only sent 3 purses, I didn't receive a discount. The quality of the purses is inferior. I have real Chanel purses and these are not even close. You can buy nicer, cheaper faux purses in L.A. for a fraction of the cost. I started calling on Jan. 3, 2011, and have called 4 times, emailed 4 times, and tried their "live chat" 4 times. I left my number in each case, and I have yet to receive any correspondence from them. I used a debit card to pay so I am very concerned. I hope this prevents others from having the same thing happen to them.
By jessica