Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
4 reviews
Scores get a color once a company has 5 reviews.
Purse MoneyPurse Money is a fintech company that provides multi-currency account and wallet services for individuals and businesses. The company aims to make international transactions more accessible and convenient, with a focus on low-cost, transparent, and efficient services.Customers can hold, exchange, and send money in over 40 currencies, including USD, GBP, EUR, and JPY, with competitive exchange rates and no hidden fees. Users can also withdraw cash from ATMs and make purchases online and offline, anywhere in the world, with their Purse Money cards and accounts.
Purse Money (purse.money) has 4 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
4 approved reviews, newest moderated first
I exchange money from usd to gbp. After would like to send my another account,but my money straight away is Debited from my account. Support hidding and not answering who give the permit debited my 586£. So do not use this company. Just take your money and thats it.
By Dairis K.
Their services is wack.. to send money out from the app is a tug of war.. error messages always.. only one customer care "Azeemah" replies after 24 or 48hrs..still the issue will take days to resolve. The only good thing is their rate at times.
By Okonkwo S.
Response from Purse Money· Oct 17, 2025
Hello Stephen, We apologise for the difficulties you experienced with us. If you would like some assistance or additional information, please contact us via [email protected] and we will be happy to help you further.
The Purse Money user interface is extremely intuitive, making it easy to navigate. One standout feature is the USD virtual card which has been incredibly useful. The app runs smoothly with no issues. Customer support is responsive and helpful. Overall, Purse Money mobile application is highly recommendable for its efficiency and functionality.
By Patience E.
Response from Purse Money· Oct 17, 2025
Thanks for the 5 star rating. Hope you continue to enjoy reading news on our app. If you have any feedback or suggestions, please write to us at [email protected]. We would love to hear from you!
I opened account and complete all KYC process. When I try yo open GBP or EUR account I repeatedly get error about process of open account. Support teams don't support definitely. They said resolve problem in a few days. But problem didnt resolved. Therefore I deleted own account. they have unskilful an app and support team.
By Ömer D.
Response from Purse Money· Oct 17, 2025
Hi, we'd love to help you and we apologize for your previous experience. Please write to [email protected] and our team will help resolve your issue quickly.
