Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
176 reviews
Pure Paw LabsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pure Paw Labs is listed under Pet Stores.
Pure Paw Labs (purepawlabs.com) has 176 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 44 reviews with 4 stars · Clear filters
Although my dog was unable to use the product due to an allergy to turmeric, customer service worked with me to return the product for a full refund.
By Jen
Response from Pure Paw Labs· Aug 9, 2026
Hi Jen, Thank you for sharing this with us. We’re sorry DA-1 wasn’t a fit for your dog, but we’re glad we could make the return and refund process easy for you. We really appreciate your kind words about our team. - Pure Paw Labs Team 🐾
I would give 5 stars if I had used it for a longer time but I have tried it for a little less than a month and I have seen my frenchies skin starting to actually heal, which is much to say, I have been giving her Apoquel for the longest time cause she is very allergic and nothing else worked but I have noticed that even if she gets a minor scratch it will get infected and it takes months, yes I said months to get better with antibiotics so , enough already, ai will never give her Apoquel cause it’s messing up her immune system and she is getting very old, she is almost 15 and I need to look after her a lot more closer; so YES pure paws lab formula is doing the magic !!! And her allergies are being controlled too so, I strongly believe it will continue to work and I will be a loyal costumer cause my puppy deserves the best life she can get
By Monica C.
Response from Pure Paw Labs· Aug 9, 2026
Hi Monica, Thank you so much for sharing this. We’re so happy to hear that your Frenchie’s skin is starting to heal and that you’re seeing improvements with her allergies. At almost 15, she sounds like one very loved pup. We truly appreciate your trust in DA-1 and your kind words. We’re wishing your sweet girl continued improvement and many more happy, comfortable days ahead. - Pure Paw Labs Team 🐾
Paws down- so much better than Apoquel. I have 2 English Bulldogs that incessantly lick their paws, develop interdistal cysts and have allergies. My vet put them on Apoquel, but not only did it not fix the problem, it was expensive for results that didn’t live up to the expectation. Plus, it suppresses their natural immunity, and that made me really question what I was feeding my dogs. I started reading about how these problems were gut-related, and it made sense. After researching all the different products out there, I found Paw Labs. My pups LOVE the taste of it. And after 4 weeks of the “starter” dose, both showed massive improvement in their skin. They still tend to lick, but it’s more habit than discomfort. Cysts-gone. Pups, happier. Not near as expensive as Apoquel. Plus, it works WITH their bodies, not suppressing function.
By Katie S.
Response from Pure Paw Labs· Aug 9, 2026
Hi Katie, This made us smile! We’re so happy to hear both of your Bulldogs are doing so much better, especially seeing their skin improve and those cysts clear up. It sounds like they’re very loved pups, and we’re so grateful you took the time to share your experience. Thank you for trusting DA-1 and for being part of the Pure Paw Labs family! - Pure Paw Labs Team 🐾
She is noticeably scratching less which is very relieving, haven't seen much change in her energy yet, but hoping that will happen before long.
By Sue Lynn S.
Response from Pure Paw Labs· Jul 20, 2026
Hi Sue, Thank you so much for sharing your experience! We're thrilled to hear that your pup is already scratching less, that's wonderful progress and exactly the kind of improvement we love to hear about. Energy levels can sometimes take a little longer to improve, as every dog responds differently. With continued daily use, many pet parents notice additional benefits over the following weeks as the ingredients continue to support overall health from the inside out. We truly appreciate you giving DA-1 a try, and we hope you'll continue to see even more positive changes. Please keep us updated on your pup's progress, we'd love to hear how they're doing! Wishing you and your furry friend all the best, - The Pure Paw Labs Team🐾
Big bad Bob has improved about 75%. He's been on Pure Paw for about 6 months. Still gets the itch and some paw licking . He was getting seizures from the vet medication they have almost gone away now.
By Jane M.
Response from Pure Paw Labs· Jul 15, 2026
Hi Jane, thank you for sharing Bob's progress with us. We're so happy to hear he's about 75% better after six months, that's wonderful news! We hope he continues to improve with time, and we're especially glad to hear the seizures have almost completely gone away. Give big bad Bob some extra love from all of us!
It hasn't been quite a month yet. Seems to be improving and I just placed another order. Going to keep using, but not quite there yet. It's a little too early for the final verdict, moving in a positive direction.
By DMR, PINEHURST, N.
Response from Pure Paw Labs· Jul 15, 2026
Thank you for sharing your honest update. We really appreciate you giving DA-1 a fair chance and continuing to monitor your pup’s progress. It’s encouraging to hear that things are moving in the right direction, even if you’re not quite at the finish line yet. We know every dog’s journey is different, and we’re grateful that you’re sticking with it and giving your pup more time to benefit from the formula. We’ll be rooting for continued improvement!
It’s helping but not as well as I thought I had to give my 3 dogs cytopoint shots last month I am a bit disappointed I will continue using it for the vitamin value for now it’s not a magic fix all for itching
By RTW
Response from Pure Paw Labs· Jul 15, 2026
Thank you for sharing your honest feedback. We know how disappointing it is when you're hoping for more relief, especially when you're caring for three dogs. While DA-1 isn't an overnight fix, we're glad to hear you've seen some improvement and that you're continuing to use it. We truly appreciate you giving it a chance and sharing your experience with us.
When I first ordered Pure Paws my 8 year old male dog was scratching and chewing his paws. Read about Pure Paws and said I would give it a try. After a few treatments all of that stopped. Then after a couple of months of treatment it started again. So I upped the dosage and it got better. I recommend this to all.
By LeRoy
Response from Pure Paw Labs· Jul 15, 2026
LeRoy, thank you for sharing your experience! We're so glad your dog found relief from the scratching and paw chewing. It's also great to hear that increasing the serving during the flare-up helped get him back on track. We really appreciate your recommendation and hope he continues to do well!
