Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 5,482 reviews with 5 stars · Clear filters
The Company was very helpful friendly and knowledgeable Delivered a beautiful puppy
By Barbara H.
Response from PuppySpot· Feb 5, 2026
We're happy to hear that our team was helpful and knowledgeable! We're so glad you love your beautiful puppy. Thanks for your positive feedback!
We just received our puppy. Shes wonderful, exactly as described. A very playful little Schnauzer. The drivers were great. Good communication all around.
By Brian
Response from PuppySpot· Feb 5, 2026
We're happy your new Schnauzer is wonderful and playful, just as expected! It's great to hear the drivers provided excellent communication. Thanks for sharing!
good communication on each step to having Diesel delivered to me. thank you for getting Diesel to me.
By William Dave G.
Response from PuppySpot· Feb 5, 2026
We're happy to hear that our communication was helpful and that you received Diesel. Thank you for your positive feedback; we appreciate it!
We had great experience with Puppy Spot they answered all of our questions while we waited for a new baby. We are so in love
By Kelly S.
Response from PuppySpot· Feb 5, 2026
We're happy to hear that we answered all of your questions and that you are so in love with your new baby! Thank you for sharing your wonderful experience.
Puppy Spot worked with me through the entire process of getting my puppy. They made a great effort with delivering my puppy during a snow storm.
By Rosa M.
Response from PuppySpot· Feb 5, 2026
We're glad you enjoyed your experience. It is wonderful to know that we could assist you in getting your puppy to you safely, despite the weather. Thanks for your review!
the drivers Nathan M and Chuck are prompt, professional and very personable - they took amazing care of our puppy
By mark F.
Response from PuppySpot· Feb 2, 2026
We're happy to hear that our team provided such wonderful care and service! Thank you for entrusting us with your puppy's transport.
I absolutely loved my experience with PuppySpot. Having access to puppy experts throughout the process eased my anxiety by huge amounts. The communication was incredible and I got daily emails updating me on my puppies status and also providing helpful tips and tricks to raising a puppy. There was a bit of a delay with my puppies delivery due to an intense snow storm but everything was handled perfectly and the new delivery date was communicated immediately. My puppy was dropped off right on time and the drivers were incredibly kind and also communicated their arrival time with me. My puppy is home now and she's absolutely incredible. I could not have gotten an easier transition than I did with PuppySpot.
By Daphne S.
Response from PuppySpot· Feb 2, 2026
We're happy to hear that you loved your experience! It's great to know the puppy experts eased your anxiety and that the communication was incredible. We appreciate you understanding the delivery delay and are so glad your puppy is home and incredible. Thanks for your feedback!
My puppy is exactly like I expected. He’s exactly what I wanted. They were very responsive. Delivery was excellent. I would highly recommend this service.
By Theresa B.
Response from PuppySpot· Feb 2, 2026
We're so happy to hear that your puppy is exactly what you wanted! It's great to know that you found our team responsive and delivery excellent. We appreciate your recommendation!
