PuppySpotReviews of puppyspot.com

Bentley arrived with no hassle. He was just what I needed! Thanks Pet Spot!!

Friendly and professional

Edit: I’m updating my review to say that within just a couple hours of submitting my review I was contacted by the puppy spot. They were very concerned about my puppy and my experience. They looked at all my records and receipts and made things right, they checked on my puppy’s health to make sure he was on the road to recovery and I was reimbursed. I am very pleasantly surprised and very satisfied with their response! Thank you Puppy Spot! I purchased a puppy, first time not using a rescue, I went with this service because I was looking for a particular breed with plans for service animal training. I do have a happy healthy puppy at this point but that was not what I received. My puppy arrived highly stressed and sick. The entire first month I was back and forth to the vet. He was diagnosed with giardiasis and he was vomiting and regurgitating daily multiple times a day. I did get the insurance advised. They were not quick to help or resolve my issues. I had to reach out several times to get a consistent response. They look for every opportunity to avoid accountability. I did follow all the procedures though and they had to reimburse me for part of the treatment costs. The giardiasis required two rounds of treatment to resolve. I was reimbursed $138(I spent much more than this) they cap it at $150 for this parasite. I also had to change my puppies diet. It was clear he was not tolerating or accustomed to the food that was sent from the breeder. I have little confidence in the information provided by the breeder. Once we completed two rounds of treatment for giardiasis and changed to a food that he tolerated he is finally acting like a happy puppy and is keeping food down and gaining weight and growing. It was very stressful and scary the first month and I don’t feel like the support was what it should have been. I was persistent though and eventually they started following up with real concern. If you use this service, take your puppy to a vet immediately and get the insurance. There is a time limit for diagnosis for them to even cover a portion of the treatment.

My experience with PuppySot was great. Excellent service and customer support. My puppy was delivered to my front door. Driver asked if it was ok to deliver him sooner. My Vet loved this puppy. She asked to take him around to visit the rest of the office. She also said the breeder really loved this puppy. She said he was very well takern care of. admirably fine and excellent.

All service was excellent except for the amount of time it took to receive my puppy from the time of purchase.

The people I dealt with were so helpful Professional and so kind. They updated every other day and made the transition so easy for me, would recommend your Company for sure.

Everyone was Great! Very helpful, kind, and were so happy and quick to help me with any questions I had. A special shout out to Jordan my puppy specialist. Very kind and helpful. Thanks again everyone. You all made this so easy.

From start to finish everything was great. When my puppy arrived she was in excellent condition, you could tell she was taken care of.