Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 5,482 reviews with 5 stars · Clear filters
This was a great experience and we’re happy with our puppy and how the transition was done and drivers were quite courageous and caring
By Jacquelyn
Response from PuppySpot· Feb 20, 2026
We're happy the adoption went well, and your puppy is home! It's great to know our drivers were courageous and caring during the transition. Thanks!
The whole experience was easy! Whenever I had a question the team was knowledgeable and able to give me answers. Not only that, but the delivery team was able to deliver my Dalia a day early! All of her vaccines and everything are up to date. She is in great health and amazing temperament. I would definitely use them again if I get another one. I would also recommend them to anyone looking to add an addition to their family!
By Danielle P.
Response from PuppySpot· Feb 20, 2026
We're happy to hear that the process was easy and our team provided knowledgeable answers. It's great Dalia arrived early, healthy, and with a wonderful temperament. Thank you for recommending us!
Very informative process, from the upfront explanation of options, to the follow through after the purchase. Also, they give some very helpful tips and options after the purchase to begin your journey on the right foot. Highly recommend
By David B.
Response from PuppySpot· Feb 20, 2026
We're glad you found the process informative and the tips helpful for a great start. We appreciate your recommendation and value your feedback!
Puppy Spot was easy and informative on getting our puppy! Website was very easy to find our forever puppy and responsive when we had questions. Very professional company, I really appreciated all the email updates and information the website provided on adopting a puppy. When it was time to pick up our puppy it was very easy and the drivers kept in contact once in our area and delivered our puppy with care!
By Laura M.
Response from PuppySpot· Feb 20, 2026
We're happy to hear that you found our website helpful and easy to use! It's great to know that you appreciated the email updates and found the pickup process smooth. We're so glad your puppy arrived safely! Thanks for your positive feedback.
They were so wonderful and took us through the process step by step!!! The person who transported our puppy to us was wonderful, She ensured our puppy was safe, fed and comfortable all the way from Texas to Massachusetts. Puppy spot is still keeping in touch with us to help in our and our puppy's transition. Our puppy is beautiful, healthy and a sweetheart!
By maria D.
Response from PuppySpot· Feb 20, 2026
We're happy to hear that you felt supported throughout the process! It's great to know the transportation was smooth and that our follow-up is helpful. We're so glad your puppy is beautiful, healthy, and a sweetheart!
My puppy is such a healthy and beautiful dog. Delivery was perfect! And the communication leading up to her delivery was excellent.
By Maria F.
Response from PuppySpot· Feb 20, 2026
We're happy to hear that your puppy is healthy and beautiful! We're also glad the delivery and communication met your expectations. Thank you for your positive feedback!
Keeping me abreast of the dogs information and the union between Maisie and our family on the first night she came was just something I’ll never forget. She was in great spirits and there were no problems whatsoever. I want to thank you for making the experience so enjoyable
By David M.
Response from PuppySpot· Feb 20, 2026
We're happy to hear that the information we provided about Maisie was helpful and that she integrated well into your family. Thank you for sharing your positive experience; we appreciate your feedback!
A healthy puppy!!
By Josephine F.
Response from PuppySpot· Feb 20, 2026
Thank you for sharing your feedback! We’re so glad to hear your puppy is healthy and thriving. It’s always wonderful to know our puppies are finding loving homes and getting the care they need. We’re here if you ever have questions or need support in the future.
