Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 5,482 reviews with 5 stars · Clear filters
The puppy was delivered safe and sound. I am very happy. Thank you
By Julia B.
Response from PuppySpot· Mar 1, 2026
We're happy to hear that the puppy arrived safely. Thank you for your positive feedback; we appreciate it very much.
We did some research regarding finding reputable breeders, which is a tough process. PuppySpot basicall does this for you, as they vet & research all of their breeder partners to ensure quality puppies from reputable & professional breeders. They supported me through the process, from finding our new puppy to helping arrange pickup/delivery. Great support.
By Matt H.
Response from PuppySpot· Mar 1, 2026
We're happy to hear that our efforts in connecting families with reputable breeders and providing support throughout the process were helpful. Thank you for your positive feedback!
I had a very good experience with puppyspot. I was very skeptical for this. I looked for and talked to many different breeders to get my new family member, and got the run around in every aspect until puppyspot. It was a great and effortless experience. I will recommend them to anyone that wants to get their next fur baby with no headaches.
By Yolanda F.
Response from PuppySpot· Mar 1, 2026
We're happy to hear that you had a very good experience. We know finding a new family member can be difficult, and we're glad our efforts made it effortless for you. We appreciate you recommending us!
Everything is good
By Gary W.
Response from PuppySpot· Mar 1, 2026
Thank you so much for your feedback! We’re thrilled to hear that everything is going well and that you’ve been happy with your experience. It truly means a lot to us.
Transporters kept me informed that they were running early, Puppy arrived happy.
By Carol P.
Response from PuppySpot· Mar 1, 2026
We're happy to hear that our transporters kept you informed and your puppy arrived happy. Thank you for your positive feedback!
I was kept updated on the transfer process, the drivers arrived earlier than originally, which was great and our puppy arrived safely and was energetic. The drivers were very courteous and professional.
By Ruben Ackles J.
Response from PuppySpot· Mar 1, 2026
We're happy to hear that you were updated on the transfer process and that your energetic puppy arrived safely earlier than expected. We appreciate your feedback regarding the courteous and professional drivers!
My Puppy arrived exactly in the same time frame that I was given. She was put into my arms by the driver who seemed to not want to give her to me because she was so cute. The driver was courteous, polite, and I’ve done everything to keep our fluff Puppy happy on the journey. This is the second Dog we have bought from Puppy Spot. The first one was a huge Newfoundland and now we have a beautiful palm ski. We couldn’t be more delighted with Puppy Spot.
By Jennifer
Response from PuppySpot· Mar 1, 2026
We're delighted to hear that your puppy arrived on time and that the driver was courteous! It's wonderful to know you're so happy with your new puppy and your experience with us for the second time.
If your looking for a place to find a puppy..... read this I'm not a very trusting person when it comes to doing business online and I rarely ever do reviews unless I'm really wowed..... Soooooooo here we go My experience with Puppy Spot was nothing less than Awesome from start to finish. From Jordan... (from Colorado) who took my first call and helped me find the type and breed I was looking for, to all the emails and txt messages I received keeping me informed of everything between buying and delivery. To the customer service I was given when I called, evey encounter was professional and the people kind and helpful and always took the time to answer any and all questions I had. Again, I wasn't sure if I wasted my money (who knows with online scams... right) but this company is legit.... I'm living proof. I even initially thought I would like to go pick up my puppy myself and set it up that way. But after thinking about it- it was a long distance. Soooooooo I changed my mind and called them and asked to have my puppy delivered.... No problem, they took care of that also!!! Very very very professional from stat to finish. I couldn't be happier..... Thank you Puppy Spot...... Geoff
By Geoff
Response from PuppySpot· Feb 27, 2026
We're so glad to hear that your experience was awesome! It's wonderful that our team was able to assist you in finding your puppy and making the delivery process smooth. Thank you for sharing your positive feedback; we appreciate it.
