Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 5,482 reviews with 5 stars · Clear filters
Very professional and helpful in making sure that every aspect of the transaction and well being of Brooklin
By Michael S.
Response from PuppySpot· Mar 13, 2026
Thank you for your review. We’re glad to hear you found the process professional and helpful and that Brooklin’s well-being was supported throughout. We appreciate you choosing PuppySpot.
We love our Lily(formally Kassie) ❤️. Communication was great !! The white glove delivery was PERFECT !!!
By Todd B.
Response from PuppySpot· Mar 13, 2026
Thank you for your review. We’re glad to hear Lily arrived safely and that communication and delivery went smoothly. We wish you many happy years together.
Several months ago, I decided that I wanted a second dog, specifically a miniature poodle. I looked around on multiple sites, and PuppySpot had the best selection of pure-bred poodles at reasonable prices. All of the dogs that I browsed through were either AKC registered of registered through another association. The customer service staff are easy to work with, and respond to questions in a timely manner. I ended up with a beautiful apricot female that came from a breeder, not a puppy mill. The transport company was on time, and brought her right to my door. She is healthy, bright, alert, and has a great temperament. The experience was smooth and pleasant. PuppySpot has my recommendation!
By SR-NJ
Response from PuppySpot· Mar 12, 2026
We're happy to hear that you found your miniature poodle through us and had a smooth experience. It's great to know our customer service and transport met your expectations. Thank you for your recommendation!
Great service and deliver so happy with our dog
By Nikole B.
Response from PuppySpot· Mar 9, 2026
We're so happy to hear that you're pleased with our service and your dog! Thank you for your kind words; we appreciate it.
Great people; great service. Reliable, on time, professional, and very caring for both me and my new puppy.
By James S.
Response from PuppySpot· Mar 9, 2026
We are so happy to hear about your positive experience! It means a lot to us that you and your new puppy felt cared for. Thanks for your great feedback!
The process was very easy and understandable. I loved the way they have everything ready and step by step.
By Hazel E.
Response from PuppySpot· Mar 9, 2026
We're happy to hear that the process was easy to understand. We appreciate you mentioning how much you loved the step-by-step instructions.
The Pomeranian puppy we bought is a complete sweetheart. She is very well behaved for a puppy and wanting to please, though of course she needs normal puppy training. She arrived a week ahead of schedule from what Puppy Spot had told me, but we were obviously happy to receive her early. Also, Kudos to the breeders who were wonderful. She is healthy, happy, and energetic and going to be an awesome addition to our family. Thank you Puppy Spot.
By Carolyn S.
Response from PuppySpot· Mar 8, 2026
We're so happy to hear that you find your Pomeranian puppy to be a sweetheart! It's great that she's well-behaved and eager to please. We appreciate your kind words and are glad she's a healthy, energetic addition to your family. Thanks for your feedback!
All our questions were answered.... It was a great experience, and we got our little Felix on time and he was better than his photos online.
By Robin Lupo/Caryn L.
Response from PuppySpot· Mar 8, 2026
We're happy to hear that all your questions were answered and that you had a great experience. It's wonderful that Felix exceeded your expectations!
