Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 5,482 reviews with 5 stars · Clear filters
Were so excited for our lil furry boy arrival He’s is so adorable and handsome
By Rosemarie
Response from PuppySpot· Mar 21, 2026
We are so happy to hear about your excitement for your furry friend! We appreciate you sharing your joy with us.
Everything went perfect!
By Pam M.
Response from PuppySpot· Mar 20, 2026
Thank you! We’re so glad everything went perfectly.
The whole process from start to finish went smooth and without a hitch. I was kept informed all the time and the delivery folks were most helpful and friendly.
By Charles L.
Response from PuppySpot· Mar 20, 2026
Thank you for your kind words! We’re glad to hear everything went smoothly and that you felt informed throughout the process. We appreciate your feedback on our delivery team as well!
PuppySpot made the entire process easy, transparent and enjoyable. Communication was excellent and my puppy arrived healthy and happy. The delivery drivers were also amazing. I’m trilled with my experience and would absolutely recommend PuppySpot to anyone looking for a new furry family member!
By Lacey C.
Response from PuppySpot· Mar 20, 2026
Thank you for your kind words! We’re so glad to hear you had an easy and enjoyable experience. It’s great to know your puppy arrived happy and healthy, and that our team and delivery drivers made a positive impact. We truly appreciate your recommendation!
Great staff
By Wendy
Response from PuppySpot· Mar 20, 2026
Thank you! We’re glad you had a great experience with our team.
Had great communication with the staff. I had to go away for a while and they accommodated my needs with Kyler. He's happy at his new home now with his brother and sisters. Thank you so much!
By Jeffrey C.
Response from PuppySpot· Mar 20, 2026
Thank you for your kind words! We’re glad we could accommodate your needs and that Kyler is happy in his new home.
Communication from the first phone call to door delivery was excellent. PuppySpot’s staff from my concierge, Michael, to Fabio and to the driver, Richard, was top of the line. All in all, a great experience and my puppy is wonderful.
By Diane B.
Response from PuppySpot· Mar 20, 2026
Thank you for your kind words! We’re so glad to hear you had a great experience from start to finish. We’ll be sure to share your feedback with Michael, Fabio, and Richard. Enjoy every moment with your wonderful new puppy!
Delivery was 12 hours early!!! Dusty is a beautiful puppy , and we are both learning this new experience for both of us .
By Victor L.
Response from PuppySpot· Mar 20, 2026
Thank you for your review! We’re so glad Dusty is settling in and that you’re enjoying this new journey together. We appreciate your feedback on the delivery timing and will share it with our team. Wishing you both all the best!
