Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 5,482 reviews with 5 stars · Clear filters
Great experience with PuppySpot. The process is easy and communicated clearly. We love our new pup!
By Brett W.
Response from PuppySpot· Mar 21, 2026
We're happy to hear that you found the process easy and clear. We are delighted you love your new pup and appreciate your feedback!
After waiting multiple years to get a new dog, I spotted my Corgi now named Winston on PuppySpot and fell in love. I called PuppySpot and they were extremely helpful in answering my questions and provided me with more details to make me decide to move forward with adoption. They were extremely communicative and were available for any questions that arose. It was great not to have to take my puppy on a plane and the delivery company and fee was definitely worth the price. Getting a car package for my Winston was helpful and very sweet. I would highly recommend PuppySpot to anyone Thank you for all your support!!
By Melody S.
Response from PuppySpot· Mar 21, 2026
We're happy to hear that you connected with Winston on our platform after waiting to get a new dog. We're glad our team was helpful and communicative. It's great to know the delivery and car package were worth it. Thank you for your recommendation!
The continual update re my puppy and a number and name for more precise information. I felt a closer eventual bond with PuppySpot and the perfect furry friend I chose.
By Janet M.
Response from PuppySpot· Mar 21, 2026
We're so glad you felt a close connection with us and your furry friend through our updates. Thank you for choosing us to find your perfect companion!
Very friendly and helpful people. Regular assurances about the status of our puppy.
By Stephen C.
Response from PuppySpot· Mar 21, 2026
We appreciate that our team was friendly and helpful! We're happy you received regular updates about your puppy. Thanks for your positive feedback!
My husband and I are so happy. We “adopted” a puppy from PuppySpot exactly one year ago and decided to get him a new friend. When we spotted Carley (now “Ariel”), we knew in our hearts that she was the one. The two transport gentlemen are awesome. Very attentive and caring. PuppySpot kept us informed of her present diet and the when’s and where’s of her transport. I even spoke with the breeder briefly and could tell how kind he must be towards his puppies. She immediately fit right in with our little family. She’s a super sweet and smart little girl. We couldn’t be happier! Thank you so much for this blessing!
By Deanna D.
Response from PuppySpot· Mar 21, 2026
We're so happy to hear that Ariel has joined your family and that she and your other pup are getting along so well! It's wonderful that the transport went smoothly. Thank you for sharing this joyous update with us!
A seamless process for a new family member! Thank you for providing us with the greatest addition to our clan.
By Van V.
Response from PuppySpot· Mar 21, 2026
We're happy to hear that the process was seamless, and we appreciate you choosing us. It is wonderful to know your family has a new member!
The communication was exceptional during the preparation and actual delivery of our puppy.
By Melonee H.
Response from PuppySpot· Mar 21, 2026
We're happy to hear that the communication during your puppy's preparation and delivery was exceptional! We appreciate your positive feedback.
We made up our minds in the course of a 12 hour period one weekend, did some research and found puppyspot. I spoke with a kind gentlemen who guided me towards a great reputable breeder and our little guy, a Great Dane pup! The customer service, responsiveness, the process as a whole was flawless! All the way down to us choosing to make a weekend out of driving to pick up our lil guy when the time came! The hardest part was indeed the wait! The breeder was very knowledgeable, sweet and our Lil guy was well cared for just like puppyspot said he would be! We would highly recommend anyone looking for a fur baby to come be part of the puppyspot family, we aren't going anywhere! Thank you, Teddy at now 4months and 50lbs thanks you too!
By Terry
Response from PuppySpot· Mar 21, 2026
We're happy to hear that you had a flawless experience finding your Great Dane pup! It's wonderful that the process, guidance, and breeder knowledge met your expectations. We appreciate you becoming part of our family and thank you for the recommendation. We're delighted Teddy is thriving!
