Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 5,482 reviews with 5 stars · Clear filters
Great communication
By Dennis K.
Response from PuppySpot· Mar 29, 2026
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with our communication—providing clear, timely updates is something we truly strive for.
Puppy spot made my dreams of getting my son a puppy come true. They were kind and throughout the whole process. They kept me informed the whole step of the way.
By Vanessa B.
Response from PuppySpot· Mar 29, 2026
We're so glad we could help make your son's puppy dreams a reality! It's great to know that you felt supported and informed throughout the process. Thanks for your feedback!
Our puppy is exactly what we were looking for and we were able to locate a perfect dog for our family. We were able to meet and talk with the breeder and Sonny could not have been more helpful. Our family is now complete. Thanks so Much
By Michael L.
Response from PuppySpot· Mar 29, 2026
We're so happy we could help you find the perfect dog to complete your family! It's wonderful that you connected with the breeder and that you had such a positive experience. Thanks so much for your feedback.
Communications from entire team was top notch! Our puppy arrived as promised and is a happy addition to our family.
By Kymberly V.
Response from PuppySpot· Mar 29, 2026
We're happy to hear that our team's communication met your expectations! It's wonderful that your puppy arrived safely and is a happy family member.
I couldn’t be more pleased. We are very happy with our little fur baby! Communication before she arrived was very good! I will recommend puppy spot any chance I get!
By Diane M.
Response from PuppySpot· Mar 29, 2026
We're happy to hear that you are pleased with your new family member! It's great to know our communication helped create a positive experience. Thank you for your recommendation!
They always kept you updated on new information on what was happening next to get your puppy home to you. There emails were always were always informative.
By Mary Ellen Lyden S.
Response from PuppySpot· Mar 28, 2026
We're happy to hear that our updates and informative emails helped you bring your puppy home. Thank you for your positive feedback; we appreciate it greatly!
Amazing experience all around. Love our new Ronnie girl.
By Andrew H.
Response from PuppySpot· Mar 28, 2026
We're so glad you had such an amazing experience. We appreciate you sharing your love for your new family member!
Our Puppy Spot experience was amazing! The communication was great and they kept our family informed every step of the way. Our puppy arrived 45 minutes earlier than expected which was even more exciting for us to meet her sooner. She is a very healthy, beautiful and well rounded puppy! Thank you puppy spot for helping us find our newest family member. We are so grateful!
By Shannon
Response from PuppySpot· Mar 28, 2026
We're so happy your experience was amazing! It's great to hear that our communication kept your family informed and that your puppy arrived early. We appreciate your kind words and are grateful we could help you find your newest family member.
