Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 5,482 reviews with 5 stars · Clear filters
I am very pleased with PuppySpot. We got out very first Puppy from them, and their services were excellent.
By Abiola M.
Response from PuppySpot· Oct 9, 2026
We are so thrilled to hear that you had an excellent experience getting your very first furry family member with us. Thank you so much for sharing your wonderful feedback!
The staff was helpful and friendly. Delivery service was excellent. My new puppy Cooper is an absolute joy.
By Ingrid K.
Response from PuppySpot· Oct 8, 2026
We are thrilled to hear that our team provided such helpful service and that the delivery went so smoothly. It brings us so much joy to know your new little companion is bringing such happiness to your home. Thank you for taking the time to share your wonderful feedback with us!
More then any thing else it come down to just the following though . It show me how much they care.
By Thomas W.
Response from PuppySpot· Oct 8, 2026
We are glad you enjoyed your experience. Thank you so much for noticing how much we care about you.
Such a seamless experience getting Monroe delivered to us! The whole process was very easy from the start. Our delivery man. Ben was great too. We are so happy with our new pup. His name is now Chato 🥰
By Iridian G.
Response from PuppySpot· Oct 8, 2026
We are so thrilled to hear that you had such an easy and seamless delivery experience! It is wonderful to know that your driver provided great service and that you are enjoying life with your new puppy. Love his new name! Wishing you endless happy memories with your sweet new companion!
They were in constant communication and responded quickly to all my questions and needs.
By Kirk M.
Response from PuppySpot· Oct 7, 2026
We are thrilled to hear that our team kept you informed and provided prompt support whenever you needed assistance. Thank you so much for taking the time to share your positive experience with us!
Mike, Robert and the shipping team were exceptionally professional. The whole shipping process from Florida to Montana was flawless. Our new puppy Coco (was Bebe) is intelligent, funny and brings such joy to our home. Clover, our 4 years old Maltipoo (also from Puppy Spot), are already playing and eating together. Coco's breeder is amazing. Coco arrived trained to go on a training pad. Thank you for a caring experience.
By Drs. Phillip and Sandra H.
Response from PuppySpot· Oct 7, 2026
It brings us so much joy to hear that your second pup has settled in so well and is already bonding with her big sister. We are thrilled that the transport went seamlessly and that your new family member arrived so well-prepared. Thank you for trusting us again to help expand your home with another wonderful companion!
Fast transaction we had our fur baby less than a week from choosing her. Will use them again
By Laurie H.
Response from PuppySpot· Oct 7, 2026
We are happy to hear that bringing your new pet home went so quickly. Thank you for the feedback.
OH MY GOSH - ANDY (MIDDLE NAME - NOW rascal) SO SO CUTE AND NOT QUITE A YEAR OLD =IS LOVED BY ME AND MY HUSBAND. WOULD LOVE TO GO ON AND TELL ABOUT ALL HIS ACTIVITIES BUT NOT ENOUGH ROOM OR TIME...BUT ABOUT THE SITE - GREAT WAS EASY TO NAVIGATE TO LOOK AT DIFFERENT BREEDS. PERSONEL WAS SO HELPFUL IN GUIDING THRU AND ENDING UP ORDERIING ANDY - WHO ARRIVED WEIGHING 5 LBS AND NOW WEIGHS 15 LBS!!!!!!!!!!!!!!!!!!!!!!!
By HONEY C.
Response from PuppySpot· Oct 6, 2026
We are so glad to hear that you and your husband are enjoying your new furry family member. Hearing how much he has grown from five to fifteen pounds over the year brings a big smile to our faces. We are happy to know that our website was easy to navigate during your search and that our team provided helpful guidance throughout the adoption process. Thank you very much for sharing your wonderful experience with us.
