Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 5,482 reviews with 5 stars · Clear filters
We love our Lil’ Pip! Great service! Thanks all!
By Pat T.
Response from PuppySpot· May 4, 2026
Thank you for sharing your feedback. We’re so happy to hear you love Lil’ Pip and had a great experience with our team! We’re always here if you need anything in the future.
I enjoyed my experience in finding my puppy. Unfortunately the puppy I chose had a few problems and I was able to chose another puppy. Everyone at Puppyspot helped me find my new Puppy! I love her so much!
By Sharon S.
Response from PuppySpot· May 4, 2026
Thank you for sharing your feedback. We’re glad to hear you had a positive experience overall and that our team was able to support you through the process. It’s wonderful to know you found the perfect pup and are loving her so much! We’re always here if you need anything in the future.
Every one at puppyspot has gone up and beyond expected customer service.
By Kevin C.
Response from PuppySpot· May 4, 2026
Thank you for sharing your feedback. We’re so glad to hear our team went above and beyond for you. We’re always here if you need anything in the future!
This has been one of the best experiences I have ever had. It started with consulting with the puppy concierge. He was very knowledgeable and a pleasure to talk too.He was able to answer all my questions and concerns and put me at ease. Puppyspot was with me during the whole process, always keeping me informed and providing usefull information. They were their for me every step of the way. I cannot say enough for having delivered to me a very healthy, happy, joyous puppy. He is such a wonderful addition to our household. Would I do it again? Definitely without a doubt.
By Baking M.
Response from PuppySpot· May 3, 2026
We're happy to hear that you had such a wonderful experience! It's great to know the concierge was so helpful and that we were able to support you throughout the process. We're delighted your new puppy is a healthy and joyous addition to your home. Thanks for sharing your positive feedback!
Amazing staff and experience!!
By Laura G.
Response from PuppySpot· May 3, 2026
We're glad you had such a wonderful experience with our staff. Thank you for your positive feedback; it means a lot to us.
Your guys were friendly and courteous and very helpful Astro was in good shape when he arrived
By Evelyn H.
Response from PuppySpot· May 2, 2026
We're happy to hear that our team was helpful and courteous! We appreciate you letting us know Astro arrived in good condition.
Perfect in every way 🥰
By customer
Response from PuppySpot· May 2, 2026
We're happy to hear that you had such a wonderful experience with our process; thank you for the positive feedback!
Great experience ! Service and delivery were exceptional. Super easy and the cutest pup got delivered straight to my door. Will only use them going forward
By Lauren C.
Response from PuppySpot· May 1, 2026
Thank you for sharing your feedback. We’re so glad to hear you had a great experience and that everything felt easy from start to finish. It’s wonderful to know your pup arrived safe and right to your door. We truly appreciate your support and are always here if you need anything in the future!
