Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 5,482 reviews with 5 stars · Clear filters
Denzel, renamed Coco - is not the first puppy I buy from PuppySpot. I appreciated the customer service from picking the right puppy to receiving it at home. The whole process is painless for puppies, breeders and new owners. I highly recommend it
By Jo T.
Awesome experience with Puppyspot! Our contact, Tiffany, was very helpful and responsive to all our questions. Puppy arrived clean, happy and on time. After some apprehension about using an online service to buy a dog, my fears were put to rest throughout the entire process and certainly when our puppy arrived! Would highly recommend based on my great experience!
By Timothy H.
PuppySpot helped us find the exact puppy we wanted. They were helpful in setting up his travel arrangements, putting us in touch with the breeder and answering many questions. We have had our puppy for a month now and could not be happier with our dog. He arrived at our home happy and healthy. He’s friendly, healthy and absolutely adorable.
By Denise D.
Cricket has been an absolute joy since she's come home. She is very energetic, loves to play and can be feisty at times. She has an awesome temperament and enjoys playing with her companion on a daily basis. She is a small pup but has a great appetite. Cricket has been treated for worms on multiple occasions before her arrival to her official home. Naturally, when Cricket displayed loose stools she was taken to the vet where she was diagnosed with worms. The vet felt like she should not be treated this time due to multiple attempts of the de-worming process. Cricket does not let this slow her down. She has mastered climbing up and down our porch and inside steps and she's as quick as flash when she runs top speed. Cricket has been a great addition to our family! We look forward to spending many years with her.
By Katrina B.
Had an excellent experience with Puppy Spot especially Lynn D who answered all my questions! My puppy Pete ( Jack Russell) is the cutest smartest little guy I could of asked for. He was brought right to my house in excellent health! Very seamless service and experience!! Would highly recommend!
By Deborah M.
Excellent communication before, during and after bringing our sweetie home! Thank you for completing our family.
By Karen
We received the best customer service and our puppy is awesome!
By Denise F.
We had an amazing experience all the way around. Our puppy black lab is an absolute joy!! Thank you!!
By Dave C.
