Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 5,482 reviews with 5 stars · Clear filters
Everything was great! I especially appreciated Tom talking me through the process.
By Carolyn T.
Response from PuppySpot· May 8, 2026
We're happy you had a great experience! We appreciate you mentioning the assistance you received during the process. Thanks for your feedback.
Wonderful experience!
By Robert R.
Response from PuppySpot· May 7, 2026
We're so glad to hear you had a wonderful experience. Thank you for your feedback. Congratulations on your new baby!
Expert team that was easy to work with and very responsive.
By tiffany B.
Response from PuppySpot· May 7, 2026
We're happy our expert team was responsive and easy to work with. Thank you for your positive feedback; we appreciate it!
I was very nervous when I first purchased my new puppy, however, I had questions and Heather reached out to me right away! She then reached out to the breeder and called me on Easter Sunday! I always received quick communication and delivery also went very smoothly!
By Kellie R.
Response from PuppySpot· May 7, 2026
We're so happy to hear that your initial nervousness was eased through prompt communication! We're glad everything went smoothly and appreciate your feedback.
Excellent breeder. Our new puppy is just awesome! The whole purchasing process was seamless and we had excellent communication throughout with the PuppySpot team. Delivery was well communicated and went smoothly too. Overall, a great outcome for garnering our new puppy family member.
By Troy G.
Response from PuppySpot· May 7, 2026
We're so happy to hear that you think our breeder is excellent and your new puppy is awesome! It's great to know the purchasing process and delivery went smoothly, and that our team provided excellent communication. Thank you!
Everything went smooth & very professional The only thing was the puppy didn’t smell very good couldn’t wait to get home to give her a bath. That has nothing to do with puppy spot but maybe keep an eye on the breeders
By Sandy
Response from PuppySpot· May 7, 2026
Thank you for sharing your feedback and for your kind words about your experience overall. We’re glad to hear things went smoothly, and we understand your concern regarding your puppy’s condition at arrival. We appreciate the opportunity to speak with you directly about your experience and your new puppy. We’re here if you need anything further and are always happy to help.
From the time I decided to adopt a pup, everyone on the PuppySpot team was helpful, knowledgeable and friendly - from my initial contact with Liz through the drop off at my front door.
By Beth S.
Response from PuppySpot· May 6, 2026
We're happy to hear that everyone made the adoption process smooth and enjoyable. Thank you for sharing your positive experience with us; we appreciate your feedback!
Everything was great thanks for all the help to get my new baby girl
By Greg H.
Response from PuppySpot· May 4, 2026
Thank you for sharing your feedback. We’re so glad to hear everything went great and that we could help you welcome your new baby girl. We’re always here if you need anything in the future!
