Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 5,482 reviews with 5 stars · Clear filters
The most awesome company I’ve ever dealt with, especially the delivery men. I highly recommend them. And not to be forgotten, my new little mini dachshund Liam is PERFECT !! Thank you so much ❤️
By Abigail M.
Response from PuppySpot· May 24, 2026
We are so happy to hear about your wonderful experience and that Liam is perfect! We truly appreciate your kind words.
I found puppy spot very helpful and they made the transition a lot easier for us. Thank you
By Kathy D.
Response from PuppySpot· May 24, 2026
We're happy our team made the transition easier for you. Thank you for your positive feedback!
Such an easy experience! They communicated every step of the way! Peace of mind that we would not get scammed. We love our little Izzie!
By Terri M.
Response from PuppySpot· May 24, 2026
We're so happy you had an easy experience and felt reassured throughout the process. We love that Izzie found a wonderful home!
We had a great experience using puppy spot for our new puppy.
By Rebecca M.
Response from PuppySpot· May 24, 2026
We're so happy you had a great experience with us! We appreciate your kind words.
Communications Delivery service was impeccable Knowledge about puppies Staff was extremely helpful
By Lori S.
Response from PuppySpot· May 23, 2026
We are so glad you had such a positive experience with us. We appreciate your kind words!
Great communication from the time I purchased my puppy until I received him which was about 2 months. The drivers and transport company was awesome and kept me informed on their progress and how my puppy was doing. The puppy is perfect and I'm so happy. I will use and recommend Puppyspot to others.
By Lori J.
Response from PuppySpot· May 23, 2026
We're so happy to hear about the great communication you experienced and that the transport team kept you informed. It's wonderful that your puppy is perfect and that you're happy! We appreciate your recommendation.
Great customer service. Pick up went smoothly. Puppy was very well taken care of
By Gina W.
Response from PuppySpot· May 23, 2026
We're so glad you had great customer service and a smooth pickup!
Starting on May 1 2026, when I purchased Lil Guy til he was delivered on May 22 2026, every person that I spoke to was very helpful. The communication in between really helped me wait more patiently. PuppySpot certainly have all their ducks in a row. I'm letting everyone I know about your outstanding service. The breeder for Lil Guy did a wonderful job with this puppy. Within a few hours he was eating and drinking, he didn't cry or whimper during the night at all and by morning, he was playful He is such a lovable puppy 💕 Thank you all for an exceptional experience all around.
By Monique H.
Response from PuppySpot· May 23, 2026
We are so happy to hear about your wonderful experience and that your new puppy has settled in so well! It's fantastic that our team provided helpful communication throughout the process. Thank you for sharing your kind words.
