PuppySpotReviews of puppyspot.com

Puppy came to my home with parvovirus within two days of arrival and is now hospitalized and home and other pets now contaminated. They backpedaled on paying for puppy vet bill and also sent puppy with docked ears after requesting that procedure not be done!

I bought my puppy Rocco via Puppyspot. I loved Rocco with all my heart. He came to us dehydrated, traumatized, and terrified of men. One night, Rocco yelped and he was immediately dead. After paying for a necropsy, it was determined that Rocco was sick from birth with a defective heart. Despite their health guarantee, we were told that they refused to give any refund of the $5,000. The process was extremely traumatic- they didn’t look at our claim for weeks, and when they did they did not look over all documents. We were called neglectful, which they then had to apologize for as it was completely incorrect. This was the most awful experience and my heart is shattered. Please- do not go forward with them- I don’t want anyone else to experience this. Their health guarantee and “no puppy mill promise” is simply advertising, and is not held to. Please, do not get a puppy from them.

My puppy arrived in a large van with 12 other unvaccinated puppies. He was covered in his own urine. I found out a few days after I got him he had already contracted Parvo. It was impossible for him to have contracted it since I had him as it takes 7-14 days for symptoms to arrive. It had to have been before I picked him up. The transportation process was inhumane and ultimately cost me thousands of dollars. I assume he contracted it on the van. I would hope that the breeders are more responsible.

Very disappointing beginning to end. We purchased our puppy and found out we were going to have to wait 2 weeks to get him. We were never consulted about what date would work for us. We had to cancel a trip due to the inconvenience. Next came arrival had to drive an 1.5 hrs to meet a van in a Home Depot parking lot at 9pm. Van drove by our home and I feel with the amount of money we paid we should have been able to meet him closer to our home. Finally, brought our puppy to the vet to find out he was given his rabies shot at too early an age and the Parvo was administered by the breeder which is unethical. Overall experience was disappointing plus the fact that I have no contact with breeder to ask questions is another frustrating factor.

When I pick up my puppy she had urine stained paws, and the breeder was in the same room and didn't acknowledge us. I was never told anything about her litter. You would have thought that they could have washed her tiny paws that were yellow with urine. She is very tiny, and the whole experience makes my think it was a puppy mill. I had to ask for her food and they never told us they name till I asked the girl who works for them the name. I was under the impression that Puppy spot did not work with puppy mills. I paid over $4000 DOLLARS FOR THIS PUPPY , and they act like she didn't mean a thing to them except $ . So disappointed. When I picked up Hudson, 2 weeks before in Ohio, the breeder seemed genuinely nice, concerned how we would treat him and he (Hudson the puppy) was clean. The breeder told me the name of his Breeding company and was friendly. This last time with Ramona, they never got off their computers, and the women's computer had pictures of puppies displayed. Very shady, you would of thought they would introduce themselves???

They had us pull two credits for a loan then would only exempt 1, You gave us a meet date to travel to Indiana, we made hotel reservations and rented a vehicle for travel and your company text me the night before and told us the puppy was under weight and we had to reschedule, Then after we canceled the vehicle you all told us the dog was cleared without even really speaking to the breeder, so we once again my arrangements to travel and received a call yet again informing us that the breeder was unreachable after telling us she was cleared by breeder. Very poor customer service

Do not trust PuppySpot! They charged us a lot of money and told us the puppy was house trained (she is 6 months old) and is not only NOT house trained but had never been in a house before! Lied to make a sale. And evaded our other questions. Do not trust them whatever they say to you!

Puppy spot was absolutely awful. They severely messed up by sending us to the airport on the wrong day and doing nothing to compensate or make up for the confusion, anxiety, and certainly not “easy” experience. Looking into it now, they are definitely UNETHICAL.