Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 5,482 reviews with 5 stars · Clear filters
Great communication and our puppy is so good
By Maria P.
Response from PuppySpot· Jul 29, 2026
We're so happy to hear that you had such a positive experience with our communication and that your new puppy is doing so well! We truly appreciate your kind words.
My experience with PuppySpot was beyond expectation. They answered all my questions in a timely manner. My puppy is amazing and I was very impressed with the breeder.
By Carole K.
Response from PuppySpot· Jul 28, 2026
Thank you for your wonderful feedback! We're so glad to hear your experience exceeded expectations and that your questions were answered every step of the way. We wish you and your puppy many happy years together!
Puppyspot provided great service! The communication was extremely prompt and we couldn’t be happier with our new puppy!! I would use them again!
By Alison
Response from PuppySpot· Jul 28, 2026
Thank you for your wonderful feedback! We're so glad you had a great experience and that our team kept you informed throughout the process. We wish you and your new puppy many happy years together!
PuppySpot made this adoption so easy! They've been great, answering all of my questions and providing valuable tips! Sally is a sweetheart, and worth the wait!
By Judy C.
Response from PuppySpot· Jul 28, 2026
Thank you for your wonderful feedback! We're so glad we could make the adoption process easy and help answer your questions along the way. We wish you and Sally many happy years together!
Everyone whom I spoke to were friendly and knowledgeable.
By Jane C.
Response from PuppySpot· Jul 28, 2026
Thank you for your feedback! We're so glad our team was friendly, knowledgeable, and able to support you throughout the process. We wish you and your puppy many happy years together!
Personal service on all things needed to get you pet home safely also connect to additional needed services. Thank you.
By Vincent I.
Response from PuppySpot· Jul 27, 2026
We are so happy to hear that we could help get your pet home safely and connect you with additional services. Thank you for your kind words!
Service and customer service is the best part about this business because you can communicate with real people
By Agapito D.
Response from PuppySpot· Jul 27, 2026
We're so happy to hear that our customer service and real people made such a positive impression on you. We truly appreciate your kind words!
Wonderful experience from beginning (finding an adorable Havanese puppy) to receiving delivery at my door —nearly 1000 miles away! Worth every nickel! And I love my little puppy!
By Nora B.
Response from PuppySpot· Jul 26, 2026
We're so happy to hear you had a wonderful experience from finding your adorable Havanese to receiving delivery! It's fantastic that you love your little puppy and found it worth every nickel.
