Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 5,482 reviews with 5 stars · Clear filters
Professional Accurate & thorough! Puppy in good health and as described Thank you!
By Susan
Response from PuppySpot· Aug 15, 2026
We're so happy to hear your puppy is healthy and that our team provided a professional and thorough experience. Thank you for your kind words!
Professional and helpful all along the way. Thank you Christopher Parkyn
By Christopher J P.
Response from PuppySpot· Aug 15, 2026
We're so glad to hear we were helpful and professional throughout your experience. Thank you for your kind words!
Great communication from the 1st call to Delivery. Great People!! We LOVE our Puppy!! Thank you PuppySpot!!
By Mike
Response from PuppySpot· Aug 15, 2026
We are so happy to hear that you had a great experience with our team and that you love your new puppy! Thank you for your wonderful feedback.
I was surprised that Angel arrived on Thursday afternoon as he was scheduled to for Friday. I was glad I was home. He is a sweet puppy.
By Marilou H.
Response from PuppySpot· Aug 15, 2026
We're so glad to hear that Angel arrived safely and that you were home to welcome him! It's wonderful to know he's a sweet puppy.
I knew the moment when my two arrived it was going to be a good fit for me. They are adapting to their new surroundings well. The information on their temperament is spot on. So, I was prepared which made transition go smoothly so far.
By Arnella M.
Response from PuppySpot· Aug 15, 2026
We're so happy to hear that your new companions are settling in well and that our information helped make their transition smooth. We appreciate your kind words!
these guys were great. I was on the fence for a while about getting a puppy this way but they made it super easy and were so helpful. I highly recommend them. The transport service was outstanding as well
By John
Response from PuppySpot· Aug 15, 2026
We're so happy to hear that we made the process easy for you and that our team was helpful! It's wonderful to know that the transport service was outstanding. Thank you for your high recommendation!
We were apprehensive about purchasing a puppy online because of all of the greeders and puppy mills out there, but Puppyspot changed all that. Our puppy concierge, Jordan, was amazing. He answered all of our questions and addressed all of our concerns with the utmost care. We promptly received confirmation after our purchase was complete and the team at Puppyspot remained in constant contact with updates about our puppy and delivery details. Once transportation arrangements were made, our transporter, Jessica, kept in touch throughout the entire trip. Our puppy showed up happy, healthy, and ahead of schedule. We couldn’t be happier with our Puppyspot experience or our new fur baby!
By Arecia R.
Response from PuppySpot· Aug 14, 2026
Thank you for sharing your experience! We’re so glad Jordan and Jessica helped make the process reassuring and kept you informed every step of the way. It’s wonderful to hear your puppy arrived happy, healthy, and ahead of schedule!
Amazing experience! Super processionals! My puppy arrived perfectly! They were always in contact and guiding me!
By Maria Fernanda A.
Response from PuppySpot· Aug 14, 2026
Thank you for your wonderful feedback! We’re thrilled you had an amazing experience and felt supported and informed throughout the process. So happy your puppy arrived safely and perfectly!
