Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 5,482 reviews with 5 stars · Clear filters
Very personable, answering any questions, there every step of the way.
By Private A.
Response from PuppySpot· Aug 20, 2026
We're so happy to hear that our team was personable and supportive throughout your experience. Thank you for your kind words!
Puppyspot was a great experience for me to get my new puppy.we love him and we are so happy to have him in our family.and premier pet transport company did a great job delivering him to us.
By Kenneth C.
Response from PuppySpot· Aug 20, 2026
Thank you for your feedback! We’re so happy you had a great experience and that Premier Pet Transport took great care of your puppy’s delivery. Enjoy your new addition!
Great experience!!! Communication was the key kept me informed along the way until my furry friend came home My pup is great and doing well.
By Angela H.
Response from PuppySpot· Aug 19, 2026
We're so happy to hear that communication was key in keeping you informed and that your furry friend is doing great! Thank you for sharing your wonderful experience.
Extremely proactive with communication.
By Don S.
Response from PuppySpot· Aug 19, 2026
We're happy to hear that our communication was proactive and met your expectations. We appreciate your kind words.
The overall process was fairly smooth and Puppyspot really did a great job with their customer service helping us navigate any questions or particular challenges regarding the adoption process along the way. We are delighted with our new puppy, she came with good health and all her paperwork was up to date as per her profile. The delivery process was excellent, with constant communication from the courier, the delivery was very well prepared and right on schedule. You definitely pay for high quality services with Puppyspot and the reassurance that they will do their best to satisfy their customers.
By customer
Response from PuppySpot· Aug 18, 2026
Thank you for your thoughtful feedback! We’re so glad our team was there to help throughout the process and that your puppy arrived healthy, on schedule, and with everything in order. We truly appreciate your kind words!
Curbside delivery, emails texts. Really staying in touch.
By Donna A.
Response from PuppySpot· Aug 18, 2026
Thank you for your feedback! We’re so glad the emails, texts, and delivery updates helped you feel informed throughout the process. We appreciate you choosing PuppySpot!
Frequent contacts were very helpful. Delivery was perfect and right on time. Dog was exactly what I ordered. She is alert and she bonded with me immediately. As is to be expected, she has accidents in the house despite frequents outdoor opportunities and she is teething. I will be glad to get through this stage. She fusses when apart from me.
By SANDRA H.
Response from PuppySpot· Aug 17, 2026
We're so glad to hear that your new dog is alert and bonded with you immediately! It's completely normal for puppies to have accidents and be a bit fussy during their teething phase. We appreciate your understanding and patience during this time.
everyone was very polite and very good at answering my questions, and Bodie arrived a day early which was super nice
By Joanne C.
Response from PuppySpot· Aug 17, 2026
We're so happy to hear that our team was polite and helpful in answering your questions. It's wonderful that Bodie arrived early!
