Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 5,482 reviews with 5 stars · Clear filters
Great customer service. Great response times
By Jeri G.
Response from PuppySpot· Sep 9, 2026
We're so glad to hear you had a positive experience with our customer service and response times. We truly appreciate your kind words!
The true test of a business is when something goes awry. That’s when PuppySpot really came through as a 5 Star business. I will always recommend Puppy Spot to friends and neighbors.
By Thomas S.
Response from PuppySpot· Sep 9, 2026
We are so glad we could assist you when it mattered most! We truly appreciate your kind words and recommendation.
This is the first time I have ever had a dog delivered to me and I will say I had a fantastic experience with this company. I received a healthy dog and exactly when they told me she would be here. They were quick to answer any questions I had and also tons of information on how to care for my new cava. Poo! I would definitely use this company again! Thank you so much.
By Kim B.
Response from PuppySpot· Sep 8, 2026
Thank you for your wonderful feedback! We’re so glad your first puppy delivery experience was fantastic and that your Cavapoo arrived healthy and right on schedule. It’s great to hear our team was responsive and that the puppy care information was helpful. We truly appreciate your trust and would be delighted to help you again in the future!
Perfect puppy!
By Libby H.
Response from PuppySpot· Sep 8, 2026
Thank you for your feedback! We’re so happy you found your perfect puppy. Enjoy your new addition!
Puppy spot responded to my review in less than 24 hours. Addressed all my concerns and will look into the breeder to make sure they meet all requirements for good clean care. Very positive experience.
By VANCOTT/WENDY G.
Response from PuppySpot· Sep 8, 2026
Thank you for updating your review! We’re so glad our team was able to connect with you promptly and address your concerns. We appreciate your feedback and the opportunity to make your experience a positive one.
great experience from state to finish.
By Jeff D.
Response from PuppySpot· Sep 8, 2026
We're glad to hear that you had a great experience with us from start to finish. We appreciate your feedback.
I was very impressed with their service. At first, I was a little skeptical because I couldn’t believe that you could just order your perfect puppy. I have to say, my puppy is perfect! They said he was potty trained and when he came home, he was! There was one accident (my faulIt, I didn’t pay attention to him when to tell me he has to go). I have had four dogs in my lifetime, this one is my fifth (probably my last) and I could tell you that I’ve never experienced sleep on the first night bringing a puppy home. Not sure if I got lucky, but I will tell you their service is excellent, they bring the dark directly to your home in a van. The puppy was very clean and the drivers were very professional, courteous, and they had all the paperwork with them. They have a telephone number which they almost always answer with any questions you have regarding your puppy and put you in touch with the breeder who will answer any questions that you will have regarding the puppy you purchased The photo on their website matched the way the puppy looked when he came. I’ve already told a few friends about it, and they are actually shopping on puppy spot because of my experience. It’s almost as easy as ordering a pizza online, not kidding.
By RJ M.
Response from PuppySpot· Sep 8, 2026
Thank you for sharing such a thoughtful review! We’re so glad your puppy has been a wonderful addition to your family and that you felt supported throughout the process. It’s especially lovely to hear how well he settled in from the very first night! We truly appreciate your recommendation and the trust you placed in PuppySpot.
On time Kept us updated Friendly service
By Michael O.
Response from PuppySpot· Sep 7, 2026
We are so glad to hear that our service was on time, communicative, and friendly. We appreciate your kind words.
