Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 5,482 reviews with 5 stars · Clear filters
The process was great! We are in love with pur new family member, Charlie.
By Chad R.
Response from PuppySpot· Dec 7, 2025
We're happy to hear that the process was great! We hope Charlie brings your family much joy and happiness for years to come.
I can’t say enough good things about PuppySpot! From start to finish, the process was seamless and stress-free. Our puppy has now been home with us for five weeks, and we could not be happier. He is happy, healthy, and has adjusted beautifully to his new home. The communication with PuppySpot was excellent throughout the entire process. They kept us informed every step of the way, which gave us great peace of mind. The transporters were also fantastic—kind, friendly, and even arrived early. Our pup arrived in perfect condition, and we could immediately see how well he had been cared for. I highly recommend PuppySpot to anyone looking to welcome a new furry friend into their home. Their professionalism, care, and attention to detail made the entire experience wonderful.
By Felicia T.
Response from PuppySpot· Dec 7, 2025
We're happy to hear that the process was seamless and stress-free. It's wonderful your puppy has adjusted beautifully to your home. We appreciate your kind words regarding our communication and the transporters' care. Thank you for recommending us!
Everything went well getting the puppy. She arrived on the date. She said she would. She came with everything. I need to start her out for a few days until I can get what she needs. She’s adorable very great temperament. I have nothing but good things to say about Puppy spot.
By Lutricia T.
Response from PuppySpot· Dec 6, 2025
We're happy to hear that everything went well with your new puppy's arrival! It's great to know she arrived as expected and with all the necessary items. We appreciate your positive feedback!
I read the reviews, and to be honest they gave me some pause but I have had nothing but a wonderful experience. PuppySpot was helpful, informative with immediate response any time I had a question. The transport company was very good, on time, compassionate (and I had the driver's cell number). My puppy is confident, healthy and exactly what I expected. Every breeder is different and each outcome will depend quite a bit on the breeder and their commitment to excellence, but I think the oversight provided by PuppySpot is helpful.
By Lorrie
Response from PuppySpot· Dec 5, 2025
We appreciate you sharing your positive experience! We're happy to hear that our support and the transport company met your expectations and that your puppy is doing well. It's great to know our oversight was helpful. Thanks for your feedback.
This based on my 1st puppy ...Leeza (Girl) bichon/poodle mixed seem well taken care of she was clean and so soft and seem healthy i took her to the back yard to potty she played with the rest of my herd for over an hour ... then she started her investigation of getting to know the house ... prices are high but if your looking for a special kind breed you will have to pay the big bucks for him/her and of course delivery fees .. i do believe due to the price you pay for the puppy it self it should be included but the company that did delivery were kind and seem very caring to the puppy and so on the other hand you get what you pay for .... i even tipped them the pup was delivery to my front door ...GOOD JOB!!
By margie
Response from PuppySpot· Dec 5, 2025
We're happy Leeza has settled in well with your family! It's great to know she's healthy, clean, and soft. We appreciate your feedback regarding the pricing and delivery fees. We are glad the delivery was smooth and the service was caring. Thank you for your review!
My puppy came healthy and happy. I was updated about everything and when I had an address change at the last minute, they weee very helpful and very kind.
By Gail D.
Response from PuppySpot· Dec 4, 2025
We're happy to hear that your puppy arrived healthy and happy! We're glad we could assist with the address change; providing excellent support is important to us. Thanks!
Communication was top notch. I feel the company keeps you well informed from beginning to end.
By GINA M A.
Response from PuppySpot· Dec 4, 2025
We're happy to hear that our communication met your expectations. We aim to keep everyone informed throughout the entire process. Thanks for your feedback.
Easy and promt
By Henry H.
Response from PuppySpot· Dec 3, 2025
We’re pleased to hear the adoption process went smoothly. Thank you for your kind feedback.
