Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 5,482 reviews with 5 stars · Clear filters
The experience was smooth. Well informed about to expect.
By Susan B.
Response from PuppySpot· Dec 28, 2025
We're glad you found the experience smooth and well-informed. Thank you for your positive feedback; we appreciate it.
Great experience. Staff well educated . Shows efforts from staff. Good experience on delivery. I am very happy with my new baby.
By Lucy A.
Response from PuppySpot· Dec 28, 2025
We're happy to hear that you had a great experience and that you're pleased with your new baby! We appreciate your positive feedback regarding our team's efforts and the delivery.
Delivered on commitments and very responsive and professional. So happy with our new addition.
By Curtis S.
Response from PuppySpot· Dec 26, 2025
We're so happy to hear that you're pleased with our responsiveness and professionalism. Thank you for sharing your wonderful experience with us!
My awesome experience with NEW puppy . Because I had my experience training with my puppy last 10 yrs ago . I have old cage . I taught my puppy learn . My puppy Luna is great and awesome ! Thank you Karen
By Karen T.
Response from PuppySpot· Dec 26, 2025
We're happy to hear that you and Luna are having a great experience! It's wonderful that you're sharing your training knowledge with your new puppy. Thank you for your positive feedback.
We were very happy with our experience on adopting Daisy to our family. Communication was great with PuppySpot. Any questions I had before hand was always helpful and answered immediately. She arrived by transport company and Sebastian and Titus had good communication and she arrived happy and well. A fantastic experience all around. Highly recommended.
By MARIA M.
Response from PuppySpot· Dec 26, 2025
We're happy to hear that you had a fantastic experience welcoming Daisy into your family! We appreciate your kind words regarding our communication and the transport company's service. Thank you for recommending us!
The communication was spot on after I reserved my puppy. I called a few times after to ask additional questions and everyone was very helpful and answered all my questions. I have recently received a happy healthy maltipoo who we already love so much. He’s adjusted so well and loves it here. Thank you PuppySpot.com for all of your help and assistance with getting my precious little puppy!
By Kimberly G.
Response from PuppySpot· Dec 26, 2025
We're so happy to hear that the communication was helpful and that your Maltipoo has adjusted well to his new home! Thank you for sharing your positive experience; we appreciate your feedback.
Great communication and you guys got us our puppy ahead of time to make him the greatest gift for Christmas!!!! Thanks for that
By Andrea S.
Response from PuppySpot· Dec 26, 2025
We're happy to hear that the communication was great, and we could get your puppy to you early! We appreciate you letting us be a part of your Christmas.
It was amazing!!! The amount of information I got gave me peace of mind and if I had a question they were so quick to help!! I definitely recommend adopting a pet through them :) they are absolutely amazing and so organized. If I ever buy another pet I know where I’m going!!
By Natalie S.
Response from PuppySpot· Dec 24, 2025
We're happy to hear that the information we provided brought you peace of mind! It's great to know our team was quick to help. Thank you for recommending us; we appreciate your kind words and are glad you had an amazing experience adopting a pet.
