Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 5,482 reviews with 5 stars · Clear filters
Very helpful and informed me every step of the way. Everything went real smoothly.
By Susan H.
Response from PuppySpot· Oct 2, 2026
Thank you for your fantastic feedback! We are thrilled to hear that you felt well-informed throughout the entire process and that everything went seamlessly for you.
We had the best experience with puppy spot, lots of updtes.
By Cathy B.
Response from PuppySpot· Oct 1, 2026
We are so happy to hear you had such a wonderful experience! We truly appreciate your kind words and are thrilled you enjoyed the updates.
The Staff did a great job keeping us upto date on delivery Dissaponted on appearance of Puppy when delivered
By Ralph M.
Response from PuppySpot· Oct 1, 2026
Thank you for sharing your feedback and for recognizing our team’s efforts to keep you updated throughout the delivery process. We understand your concerns regarding your puppy’s condition upon arrival and appreciate you bringing this to our attention. Our team has attempted to reach you and would welcome the opportunity to connect directly to better understand your experience. Please feel free to contact us at your convenience—we’re here to help and support you however we can.
Our experience with PuppySpot has been amazing! From just browsing the puppies to the purchase to helping us with getting insurance, setting up transportation for the puppy, to finding a puppy trainer they were very helpful! I would definitely received them to anyone looking for a great puppy 🐶
By Mischelle
Response from PuppySpot· Oct 1, 2026
We are absolutely thrilled to hear that your experience with us was amazing! It's wonderful that we could be so helpful throughout the entire process, from browsing to purchase, and with assistance for insurance, transportation, and finding a trainer. We truly appreciate your recommendation!
This is the second Cavalier King Charles I’ve purchased through your services over the past decade. First class service from reservation to delivery. Thank you
By Kevin from C.
Response from PuppySpot· Oct 1, 2026
We are so happy to hear about your positive experiences with us, especially with your second Cavalier King Charles! We appreciate you trusting us again.
Great communication
By Charles T.
Response from PuppySpot· Sep 30, 2026
We're so glad you appreciate our communication process! Your positive feedback truly means a lot to us.
Was kept in the loop through the entire process. Puppy arrived in great condition after 4 days in a crate and all necessory paperwork was provided. 10 out of 10!
By Marshal S.
Response from PuppySpot· Sep 29, 2026
We're so glad to hear you were kept informed throughout the process! It's wonderful that your puppy arrived in great condition and that all necessary paperwork was provided. We appreciate your 10 out of 10 rating!
Communication was great. Understanding my concerns
By Lois B.
Response from PuppySpot· Sep 29, 2026
We are so glad to hear that our communication was great and that we understood your concerns. We truly appreciate your positive feedback.
