Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
24 reviews
Punctual ExpeditedSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Punctual Expedited specialized in car hauling and freight brokerage business prioritizes transparency and delivers customized solutions tailored to meet each client's unique vehicle transportation requirements.
Punctual Expedited (punctualexpedited.com) has 24 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 21 reviews with 5 stars · Clear filters
Diana answered all my questions and explained the process in detail. My car was picked up quickly and driven across the country in 6 days.
By Ken C.
Response from Punctual Expedited· Jul 11, 2024
That's wonderful to hear! I'm glad Diana was able to answer all your questions and explain the process in detail. It's impressive that your car was picked up quickly and transported across the country in just 6 days. "Punctual Expedited"
Díana was amazing to work with. Dispatched the load right away. Will work with her again
By Tmstar
Response from Punctual Expedited· Jul 11, 2024
I'm glad to hear that Diana was amazing to work with and dispatched the load right away. It's great to know you had such a positive experience and look forward to working with her again! "Punctual Expedited"
Great customer service
By Derick L.
Response from Punctual Expedited· Jul 11, 2024
Thank you for sharing your experience! It's wonderful to hear about the great customer service. "Punctual Expedited"
Excellent!!!
By Reynolds Martínez G.
Response from Punctual Expedited· Jul 11, 2024
Thank you, we really appreciate. "Punctual Expedited"
When I got stranded in an out of the way town with a car that needed to be picked up from an impound lot (and *then* shipped 8 hours south), I panicked and contacted just about every service I could find. Luckily, I got Diana on the other end of one of 'em - I needed next day service, she made it happen. I needed documents to ensure the pick-up would go smoothly - she asked about those too, which tells me she cares about the end result and not just setting up a sale. She found a carrier for my car at a more than reasonable price considering the 12-hour turnaround, and I made it back home in time to see my Honda come in without any new damage. Thanks again Diana, I was panicking and the speed and professionalism of this service put me at ease (for at least one night before I had to hop on a bus south).
By Antonia E.
Response from Punctual Expedited· Jul 11, 2024
Thank you so much for sharing your experience! We're thrilled to hear that Diana was able to assist you so effectively in such a challenging situation. Her ability to secure next-day service, ensure you had all the necessary documents, and find a reasonably priced carrier within a 12-hour turnaround truly highlights her dedication to excellent customer service. We're glad you made it home in time and that your car arrived safely. Your kind words will surely motivate Diana and the rest of our team. Thanks again for choosing us! "Punctual Expedited"
Very good company
By Vladimir Y.
Response from Punctual Expedited· Jul 11, 2024
Thank you Vladimir. "Punctual Expedited"
Diana is the best, she's always ready to help always answer calls and she's professional
By giorgi P.
Response from Punctual Expedited· Jul 11, 2024
Thank you for your kind words! Diana is indeed the best. She's always ready to help, answers calls promptly, and maintains a high level of professionalism. We're lucky to have her on our team! "Punctual Expedited"
Diana was awesome. She got what we needed and got it delivered asap.
By Rigo A.
Response from Punctual Expedited· Jul 11, 2024
Thank you for your feedback! Diana was awesome. She got what we needed and delivered it as soon as possible. "Punctual Expedited"
