Margot was awesome
Margot was awesome. I still haven't received my package, but will wait to let her know - one way or the other - until Monday. She was prompt and willing to work with me. Keep her on board! Cindy
By cINDY N.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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Making healthy, affordable, premium products with no middlemen or retail markup.
Public Goods (publicgoods.com) has 679 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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Margot was awesome. I still haven't received my package, but will wait to let her know - one way or the other - until Monday. She was prompt and willing to work with me. Keep her on board! Cindy
By cINDY N.
Margot was who helped me with my mishap when ordering. She was kind, quick, and professional. She answered all my questions and resolved the issue quickly and I appreciate what she did for me!
By Sterling T.
I realized as soon as I hit the "Order" button that I had forgot to change the delivery address. I emailed Customer Service right away and Margot answered me with in seconds. I sent her the correct address and she had it all taken care of. She is so nice!
By Kathy
Fantastic merch, fast shipping and truly awesome customer service. Love it!!
By Shelli
Dhee was super helpful and understanding. Very professional. Very quick and simple. I got a refund from Public goods after not using it for 2 years. Thank you very much for the help especially in these financial difficult times.
By Emmanuel A.
I needed to cancel my membership with Public Goods as my circumstances have changed. Nothing to do with that company. I have to say, Margot went above and beyond by securing me a refund for the membership I unknowingly was charged. Not everyone would do that!! Very impressed with them.
By Mary Anne D.
Simple, sustainable products and packaging help me keep a healthy home. I have been a member for years, as they do not disappoint. I order about once a month. Really love so many of their products, made without the toxins in name brand stuffs.
By Allison
Public Goods responded to my inquiry within 24 hours and has been very straightforward and helpful.
By Tracy