Margot went above and beyond and was…
Margot went above and beyond and was very speedy in her responses. I appreciate the help and assistance! Exemplary employee!
By Carmen R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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679 reviews
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Making healthy, affordable, premium products with no middlemen or retail markup.
Public Goods (publicgoods.com) has 679 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 499 reviews with 5 stars · Clear filters
Margot went above and beyond and was very speedy in her responses. I appreciate the help and assistance! Exemplary employee!
By Carmen R.
Responded quickly to my request and solved my problem promptly
By Deb R.
The service team at Public Goods were quick to respond and promptly resolved my request.
By SPok
This was my first time ordering from Public Goods and I had to reach out to them on a Saturday due to a missing package that was taken by porch pirates. I was so glad they had CS hours on a weekend! The customer service team was super speedy and friendly/professional in replying back to answer questions about filing an insurance claim. Fortunately, my package was found up the street and returned by a neighbor shortly after I contacted customer service. The box was missing a couple of items, but the CS team was incredibly helpful in offering a solution to replenish the stolen goods. The entire transaction was handled so professionally—I will certainly be a repeat customer!
By DCR x A.
Public goods is an excellent company. If you have any issues, they are extremely responsive and helpful.
By Jenn P.
Iris from Public Goods online customer service was immediately responsive and worked to help me resolve a mistaken charge. She was professional and extremely helpful.
By Denise
The products I tried (shampoo, conditioner, toothpaste) were awesome. Support responded quickly! I will definitely order again from them.
By Rae
Iris helped process my product replacement quickly and efficiently. Thank you, Iris.
By KASEY L F.