Great Service
Public Goods has one of the fastest customer service. The customer service reps are very good. I've been the head of customer service for my company for 25 years so I know what I'm talking about.
By STEPHANIE
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
679 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Making healthy, affordable, premium products with no middlemen or retail markup.
Public Goods (publicgoods.com) has 679 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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Public Goods has one of the fastest customer service. The customer service reps are very good. I've been the head of customer service for my company for 25 years so I know what I'm talking about.
By STEPHANIE
my problem was fixed promptly.
By Merri Sue C.
Had I small issue with my last order where a bottle of hair oil broke when it arrived. Thanks to the packaging done nothing else was damaged and the customer service was quick and helpful.
By will F.
The service was super fast and was resolved quickly. Thank you!
By Scott R.
Fast reply and understanding shown.
By GezaDHun.
Very appreciative of the timely response, quick and collaborative focus on resolving the problem faced with my order, and (what sometimes lacks in customer service) the empathy. Daniel from Public Goods did a great job helping me navigate through a hiccup in my order delivery!
By Erin
A replacement order was made for the two items that were missing which is all I could have asked for. Hassle free solution, thank you!
By Vincent D.
The costumer service was great! When I looked to cancel right after realizing I was charged for the year, they responded within a few hours, and offered me a discount to remain a member, before fully refunding.
By Ashraf K.