Excellent Customer Support
Not only do I love the products, but customer service is wonderful! I requested a new pump for my dish soap dispenser, and I received a response right away and they sent a new pump!
By Britt P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
679 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Making healthy, affordable, premium products with no middlemen or retail markup.
Public Goods (publicgoods.com) has 679 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 499 reviews with 5 stars · Clear filters
Not only do I love the products, but customer service is wonderful! I requested a new pump for my dish soap dispenser, and I received a response right away and they sent a new pump!
By Britt P.
Dhee was great and solved my issue with professionalism and speed
By Daniel P.
Excellent Customer Service! Quick replies and kind responses. Thankful for an easy resolution!
By -linda
Outstanding customer service and a truly amazing experience that resulted in a successful transaction.
By customer
I had a membership billing issue, and Dhee resolved the problem, which I appreciated. I received notification of an automatic renewal, with no prior notification, so I suggest that Public Goods send out an advance notification of renewal. Finding out that a charge hit my credit card after the fact is just rude.
By Sherry F.
Great customer service, very helpful
By Kelli H.
Very helpful
By Tyler P.
These people are awesome. They accidentally charge me for a membership, not knowing that I had a lifetime membership quickly refunded the membership and took care of it for me.
By patricia C.