Margot was terrific and super…
Margot was terrific and super responsive.
By Scott
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
679 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Making healthy, affordable, premium products with no middlemen or retail markup.
Public Goods (publicgoods.com) has 679 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 499 reviews with 5 stars · Clear filters
Margot was terrific and super responsive.
By Scott
Although I had to cancel my membership, Dhee was extremely helpful, informative, respectful, and timely. I couldn’t ask for better customer service. Thank you Dhee!
By Michele P.
The representative listened and fixed the issue smoothly and kindly.
By Laura N.
I have always had a great experience with Public Goods. The delivery is extremely fast, and all of the products are high quality as described. I would recommend Public Goods to everyone!
By customer
Margot apologized for the error, removed the shipping charge I was improperly assessed, and agreed to look into why the charge that was removed on their website site reappeared on the Shop site when I moved forward to pay.
By Lori
Great customer service! They were very friendly and took care of my needs quickly.
By Kimberly B.
When attempting to use a discount code that was no longer viable for my online order, I reached out to inquire and was immediately gifted an email explanation and a courtesy discount code. This level of customer service is hard to come by these days, and this fact, coupled with Public Goods' commitment to curating quality products, makes for an unbeatable consumer experience.
By Mary D.
Quick response from customer service
By Ashlynn M.