She answered multiple emails within a…
She answered multiple emails within a very short period of time. I actually received one response in minutes. Thsat is awesome customer service.
By Sharon E.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Making healthy, affordable, premium products with no middlemen or retail markup.
Public Goods (publicgoods.com) has 679 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 499 reviews with 5 stars · Clear filters
She answered multiple emails within a very short period of time. I actually received one response in minutes. Thsat is awesome customer service.
By Sharon E.
I got immediate attention to my request to cancel my membership. All was resolved quickly and without incident.
By Victoria M.
Dhee was amazing and so helpful! I contacted Public Goods with a shipping issue (soap refill had popped during transit) and she responded the next day (a Saturday) with options. The replacement is already in the mail!
By Kristen W.
I reached out customer support and received almost immediate response! Awesome experience!
By PAOLINA NAIK DESSAI 8.
My order had gotten damaged in transit and sent back to Public Goods. I sent a message and the next day (Saturday) I received a reply stating that it would be taken care of. Sunday I received an email stating my order was in its way. I did not expect to hear anything until today (Monday). It was amazing how quickly everything was taken care of.
By Patricia
Quick & clear response to inquiry.
By PublicGoodsMember
Refund came quickly. Great job.
By Rusty D.
She took care of everything. All I did was explain my issue and she did it all. I am not sure of the date…
By Luanne P.