Customer service is great
Customer service is very quick to respond and very understanding.
By Vanderbilt C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
215 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Proudpatriots is listed under Hobbies.
Proudpatriots (proudpatriots.com) has 215 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 147 reviews with 5 stars · Clear filters
Customer service is very quick to respond and very understanding.
By Vanderbilt C.
I got my item I ordered in promptly time. And then I canceled my membership. They were very nice about everything
By Janet G.
Customer Service was excellent. They responded to my message within 24 hours and resolved it that same day they responded.
By Ronnie S.
Hello everybody I’m proud to be a patriot ❣️ And this shop stands fully behind it. Very good service and exceptional offers. But more important … even when customers have to leave they are very professional and with no problems at all. Just like a big family 🥰 Thank you 🙏
By Juergen D.
I had an issue with one of my cards not individually numbered. I emailed them and today I got an email from them and they are going to send me another card. Great customer service.. Thank you!!!!
By Michelle
I had a.quality issue with an advertised item I purchased. The company would not let me return the item for a refund because it may have been worn and couldn't be resold. They did offer me a no return + 50% refund which I chose because I could give the product to another veteran. They were more than pleasant during our back and forth and in doing so have kept me as a future customer.
By Jeff W.
Proud Patriots made good on their word! They guaranteed my satisfaction, and they made good on my reasonable complaint it is that simple. Buy with confidence from Proud Patriots, they make things wright as they claim that they would.
By Wayne
Please keep up the good work!
By Sheri M.