Service is Top notch , like the products
Good products most important, & good customer service combination is why I continue to stick with PF.
By Richard H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
414 reviews
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Supplement Warehouse! Truthful & Honest Info about supplements such as whey protein & pre workouts.
Protein Factory (proteinfactory.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Good products most important, & good customer service combination is why I continue to stick with PF.
By Richard H.
I just want to say it's been years since I last ordered a stack from Alex and the Team. I've been waiting for the right one to come along and he finally put another one together with my favorite Unleashed in it. Thank you so much
By Michael T.
I enjoy the products from protein factory and have had nothing but excellent results.
By Thomas
Muscle shake, caldrol 500, ecdysterone and unleashed all worked well. Going to snag some more unleashed and ecdy today.
By Stanley S.
Very easy checkout.
By Edward G.
I ordered the New Zealand whey powder before the pandemic and have been loving it. It's very pure and clean end super easy on the digestion as well. Thank you for having the superior product available!
By Maryam
Excellent service. First time ordering, can't wait to try the proteins.
By Lauria
Longtime user. My wife likes the Native Whey Concentrate unflavored, while I use the unflavored New Zealand Whey, which has a rich taste. I have used these and other whey and casein products and can say with assurance that these are as good as it gets. Years ago I used several big name whey products from brick and mortar retailers and would get low glycemic reactions it felt like when exercising. Protein Factory is consistent, ships promptly, even with the pandemic, we get our shipments in a couple of weeks. I buy directly from Protein Factory, rather than Amazon, of which we're prime members, because it might help the profit margin for PF.
By frank S.