Great service
The technician was great. Answered all my question and but my concerns to rest. Have told others about your companies great service.
By Forrest L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Before you buy a home security system, compare our service! Protection 1 is the nation’s largest full service security company and we are passionate about delivering an extremely high level of customer service.Tired of being put on hold? Frustrated waiting for technicians to show up? We have earned an A+ Better Business Bureau rating and a 97.3% customer satisfaction score because we take care of customers with same-day service and NO automated telephone systems — when you call, a real person answers. Try that with another company!
Protection 1 (protection1.com) has 546 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 299 reviews with 5 stars · Clear filters
The technician was great. Answered all my question and but my concerns to rest. Have told others about your companies great service.
By Forrest L.
I presently find your service to be great and do hope I can continue to say that in the future.
By Betty S.
your service is 100 times better then all the other companies i have used in the past would recomend your company to anyone
By Ken H.
I love the fact that we are protected.
By Frank B.
Great customer service and upgrades..
By Trish H.
Easy install and great product. Intuitive controls and simple to use.
By GE
Excellent product and service
By Jim T.
I have only had the alarm monitoring for a short time, but it has been a great experience.
By Kelli & Paul D.