Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
493 reviews
ProSure GroupSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The ProSure Group provides Contract/Construction, License and Permit, Court, and Fidelity Surety Bonds to all types of businesses through over 30 of the largest AM Best rated surety bond companies across the nation. In business since 1993, our surety experts provide the best service and the lowest rates the industry has to offer.
ProSure Group (prosuregroup.com) has 493 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 484 reviews with 5 stars · Clear filters
We would like to thank Melanie Braccia for the outstanding job she does for our office. She is very friendly, prompt and detailed oriented.
By lkatzman
Response from ProSure Group· Mar 30, 2022
Melanie is awesome!! Thank you for the kind review and 5 stars!
We love working with the ProSure Group for all of our bonding needs. Melanie Braccia (Mullis) who is our Customer Service Rep. is always fast, efficient and friendly. The ProSure Group is extremely professional in every way.
By M. C.
Response from ProSure Group· Mar 30, 2022
We love working with you too!! Thank you for the awesome review, it hits us all in the feels! Melanie is definitely a wonderful asset to the team!
Melanie Braccia is a dream to work with. Quick response, great quotes and coverage forms. Easy online quoting, what's not to like!
By Greg R.
Response from ProSure Group· Mar 30, 2022
Wow, thank you for the awesome review Greg! Melanie is definitely a ROCKSTAR!
Jennifer Lai was great! Very fast turnaround.
By Adam B.
Response from ProSure Group· Mar 30, 2022
We are proud to have Jen on our team! Thank you for the review!
I stepped into an existing relationship with ProSure, and Jennifer has been great to work with. She's knowledgeable about the application process and is responsive to my questions. Thanks for the great service, Jennifer!
By RCW
Response from ProSure Group· Mar 22, 2022
Thank you so much for this fantastic review! Jennifer is definitely a wonderful asset to the team. We hope to work with you for many years to come!
I contacted many different companies to purchase a surety bond. Not only was ProSure Group the least expensive but they were also the best with customer service, especially Brandy Baich.
By Scott M.
Response from ProSure Group· Mar 18, 2022
Hi Scott, we really appreciate the awesome review! We are certainly proud to have Brandy on our team and strive to have the best customer service possible! Thank you again!
New to needing a Surety Bond, I contacted Prosure Group. I got an immediate response and the contact info of an agent to help if needed. I got a reasonable term and once I committed, I got the actual bond overnight. Prosure Group is of course now my "go to" for any future bond needs. Simply outstanding service.
By David M.
Response from ProSure Group· Mar 9, 2022
Hi David! We are so happy you were able to get your surety bond in a timely manner and were well taken care of! We appreciate you and look forward to working with you in the future. We really appreciate the awesome review!
Great service.
By Faisal G.
Response from ProSure Group· Mar 9, 2022
Thank you for the awesome review!
