Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
97 reviews
Prosper MedicalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Prosper Medical, we’re redefining how people access and experience healthcare. As a virtual-first healthcare platform, we combine concierge-level service with cutting-edge technology to deliver proactive, personalized care to every member.
Prosper Medical (prospermedical.com) has 97 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 92 reviews with 5 stars · Clear filters
The experience and the service that I received was great. They were very helpful and patient with me, plus, they took my concern and need seriously. I really appreciate it.
By Georgina P.
Response from Prosper Medical· Jul 10, 2026
We're truly glad to hear that our team provided you with such a positive and supportive experience. We always aim to be helpful and patient, taking every concern seriously. Thank you for your kind words!
The experience was so easy. A bit more expensive than going to my own dr, but these days you can’t get in for at least 2 weeks! Great service
By Lisa
Response from Prosper Medical· Jun 26, 2026
Hi Lisa, thank you for your positive feedback! I'm glad to hear that you found the experience easy and that you appreciated our service. We understand that timely access to care is important, and we're here to help. If you have any further questions or need assistance, feel free to reach out!
Dr Vogel was supportive and very attentive and informative. He addressed my concerns
By Cylisha R.
Response from Prosper Medical· Jun 22, 2026
Hi Cylisha - We are so glad to hear you had a great experience with Dr. Vogel. Thank you for your kind words.
Wonderful experience!! handle my situation prescribed the correct medicines and on my way back to good health… Thank you thank you thank you
By Ted E.
Response from Prosper Medical· Jun 22, 2026
Hi Ted - We're so glad to hear you had a wonderful experience and are on your way to good health! Thank you for your kind words.
Easy to use. Great value especially for someone like me who is self employed with no insurance. Doc was kind and helpful Answered all my questions. And was fast and efficient
By Timothy Z.
Response from Prosper Medical· Jun 22, 2026
Hi Timothy, thank you for your wonderful feedback! I'm glad to hear that you found our service easy to use and a great value, especially for someone self-employed. It's great that the doctor was kind, helpful, and efficient in answering all your questions. If you need anything else, just let us know!
Dr Mandy Thompson was very knowledgeable and was able to assist me. The prescription she sent, in one dose only, it helped me so much. I will use prosper medical for my future needs.
By Anuradha
Response from Prosper Medical· Jun 15, 2026
Hi Anuradha, thank you for your wonderful feedback! I'm thrilled to hear that Dr. Mandy Thompson was able to assist you and that the prescription helped you so much. We look forward to supporting your future needs at Prosper Medical! If you have any questions or need assistance, just let us know.
Wonderful Doctor! She answered all my questions and solved my issue. Prosper Medical offers plenty of available appointments and ease of booking. Highly recommend!!
By Sue B.
Response from Prosper Medical· Jun 15, 2026
Hi Sue, thank you for your wonderful feedback! I'm thrilled to hear that the doctor answered all your questions and resolved your issue. It's great that you found our appointment booking easy and convenient. Your recommendation means a lot to us! If you need anything else, just let us know.
I would like to thank Dr. Andrew Van Vugt for being extremely helpful during my consultation. I had many questions about my medical history and the condition I was seeking treatment for, and he took the time to answer each one thoroughly and thoughtfully. I truly appreciated his professionalism, knowledge, and punctuality throughout the appointment. He made me feel heard and informed, which gave me confidence in my treatment plan. I highly recommend Dr. Van Vugt to anyone looking for a caring, attentive, and knowledgeable physician.
By Jeanette D.
Response from Prosper Medical· Jun 12, 2026
Hi Jeanette, thank you for your fantastic feedback! I'm thrilled to hear that Dr. Andrew Van Vugt was helpful and took the time to address all your questions thoroughly. It's great that you felt heard and informed during your consultation. Your recommendation means a lot to us! If you need anything else, just let us know.
