Amazing care, great support and expertise !
Best customer service team, they are thoughtful and highly expert in product / formulation !
By Cyrille D.
Monday, November 9, 2026 · Customer reviews of US businesses
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411 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Prose is a direct-to-consumer beauty-tech brand known for creating custom, made-to-order hair and skin care products tailored to each customer’s unique beauty needs. Marrying a technology-driven approach with an apothecary-style concept allows Prose products to be fresh, feature high-quality natural ingredients, and reduce waste while ensuring quality. As a Public Benefit Corporation and Certified B Corporation, Prose is committed to sustainability and transparency, delivering products you can trust.
Prose (prose.com) has 411 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 187 reviews with 5 stars · Clear filters
Best customer service team, they are thoughtful and highly expert in product / formulation !
By Cyrille D.
I had no idea my hair has curl! My hair was straight, fine & thin. Aging made my hair course & frizzy. Pros custom, to me, shampoo & conditioner has changed my life. I air dry with some hand scrunching, my hair looks like a perm. I blow dry to a nice full style. Feels thick full & healthy. A little goes a very long way for me. Thank you.
By Tambra
I had an issue with an order Sabine helped me out in a timely manner. I highly recommend purchasing from here as their customer service is top notch.
By April L.